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Success story:
Linde Material Handling

By using Access Health & Safety, Linde Material Handling have been able to dramatically reduce their non-productive time and deliver regular health and safety training in bite-sized chunks.

Hospitalityhricon Business size

5,000+ employees

All Icons 04 0136 Handshake Industry

Professional services

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Challenge

  • Increasing the health and safety focus
  • Reduce reliance on classroom and PowerPoint presentation training

Approach

  • Tailored health & safety training
  • Health and safety training in bite-sized chunks
  • User friendly system

Results

  • Increased visibility of training to identify any 'high risks'
  • Improved reporting and accessibility
  • Health & safety training needs met

Background

Linde Material Handling is one of the world’s largest manufacturers of forklift trucks and warehouse equipment and has been setting standards for solutions for industrial trucks, fleet management, driver assistance systems and service offerings for more than 50 years.

Linde is represented in more than 100 countries worldwide with its own branches. The company's international network includes production and assembly plants in Germany, France, the Czech Republic, the USA and China as well as more than 700 sales and service locations.

What was the challenge?

Before the implementation of Access Health & Safety, Linde delivered their health and safety training via classroom and PowerPoint presentations.

Over 900 of Linde’s UK workforce are field based and their regional workshops carry out major equipment refurbishment and it is essential that their workshop staff are well trained and follow procedures when working with any hazardous substances.

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The results

By using Access Health & Safety, Linde have been able to dramatically reduce their non-productive time and deliver regular health and safety training in bite-sized chunks.

Linde can now provide this training in more frequent but shorter sessions, which has in turn increased the health and safety focus in the business. The visibility and dynamics ensure that Linde can quickly identify any of their team who have been identified as “High Risk” and resolve any issues without delay.

Linde Material Handling’s Safety Passport curriculum consists of twelve eLearning modules, with training module delivered every quarter. In addition, Linde’s office-based staff benefit from a straightforward and relevant selection of health and safety training that is tailored to their specific needs.

Linde’s field-based service team work in a diverse range of customer activities and it is critical that their employees are equipped with the training and knowledge they need to maintain their own personal safety and that of any others who could be affected by business activities whilst on site.

The COSHH course in particular, is a pragmatic yet easy to understand subject and has been very well received by the 388 users who have undertaken it. The “Self-Test” element of the course helps Linde to address any issues identified during the training.

The visibility, reporting, accessibility, flexibility and user friendliness of the system are the features which stand out most to Linde. It is features such as these which has made Access Health & Safety an integral part of their training plan.

We would 100% recommend Access Health & Safety as the dynamic feedback mechanism as it provides the information and visibility that we need in a decentralised business. For example, we know at a glance that we have visibility of completed training, outstanding training, risk ratings, and pass scores, etc.

Alan McEnteggart, UK HSE Manager at Linde Material Handling UK Ltd

Linde Material Handling has seen a wide range of benefits since using Access Health & Safety

1644 +

users

Linde Material Handling has over 1644 users in training cycles

388

employees

have undertaken the COSHH course

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The Access Group's HCM division, Access People, offer an unrivalled suite of solutions for businesses, including HR and PayrollAbsence Management, Workforce Management, Compliance, Recruitment, Talent, Learning, Employee Benefits and Engagement, Health & Safety, all of which are underpinned by the powerful Access Workspace platform. 

The Access Group is one of the leading providers of business management software to small and mid-sized organisations in the UK, Ireland, and Asia Pacific. We help over 100,000 customers across commercial and not-for-profit sectors become more productive and efficient.

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