A new CRM system certainly has the potential to have a transformative impact on your organisation.It can greatly enhance how your organisation interacts and engages with your donors. At the same time, it can improve your internal systems, automate your manual processes, and provide insights that can influence how your organisation behaves. Making the wrong choice can severely impact the success of your fundraising.
Our guide to CRM selection outlines the key steps you need to take when considering a moving to a new supplier, from building the business case to due diligence.