Social Care Software
Built for Local Authorities

Access social care software gives local authorities a single, integrated platform to manage case records, commission services, and allocate budgets across adult and children's services, helping councils work more efficiently, make better-informed decisions, and meet legislative requirements.

Speak to a consultant

I work in

I'm looking for

Get started

Why Use Our Social Care Software?

Local authorities are under sustained pressure to deliver more with less, including managing growing caseloads, complex commissioning landscapes, and tightening budgets, all while meeting statutory obligations. Our social care software helps councils address these pressures directly.

With Access, local authority teams can:

Digitise and streamline case management across adult services, children's services, and finance, reducing time spent on manual processes and duplicate data entry
Improve oversight of third-party care delivery, with real-time visibility of commissioned services and provider performance
Share information across departments, connecting social care data with housing, education, and health partners to support joined-up decision-making
Turn data into actionable intelligence, with built-in analytics that help teams identify risk, prioritise caseloads, and demonstrate outcomes to inspectors
Meet legislative requirements with confidence, using workflows and reporting tools built around statutory frameworks
Commission more efficiently, managing the full commissioning cycle from needs assessment through to contract monitoring and payment
Support independent living and early intervention, helping individuals access community-based support before needs escalate

A black older woman smiling with a young black boy

Delivering Better, More Proactive Care

Use a joined-up, intuitive, and user-friendly social care case management system to allow social care professionals to do what they do best.

Save time, money, and reduce paperwork by upgrading to a digital case management system that integrates health and social care data across the system to help those working in healthcare, social care, education, and youth services.

Use our social care case management system to enable adult social care professionals, children social care professionals, and finance teams work more effectively by choosing forms and workflows that suit their exact requirements.

Speak to a consultant

+

care workers rostered with Access HSC Software per year

m+

hours of home care managed per year, 25% of social care hours in the UK managed

+

active recipients of care managed by Access HSC software

Our Social Care Software Supports

Adult Services

Our integrated software for social care enables local authorities to deliver good quality, person-centred adult social care, which is planned and delivered around individual needs and preferences.

The breadth of our solutions enables local authorities and third-party providers to support adults at every stage of their adult life. From early adulthood leaving education, through to independent living with their own family, you can put in place early interventions, encourage independent living, and improve wellbeing.

Our solutions help local authorities and 3rd party providers address many of the challenges that have increased in urgency:

Dispersed services: Provide a truly integrated service at the local level, bringing together a joined-up care service across third-party delivered social care providers, within public, private, voluntary and community organisations.
Commissioning and provisioning: Offer a more integrated social care service, in-line with the government direction, by improving sourcing and commissioning of third party delivered social care providers, and offering end to end solutions.
Funding and financial management: Address inadequate funding challenges and weaknesses in the funding model, through integrated finance and invoicing.
Workforce Management: Create staff rosters based on budget and availability and ensure that all staff are compliant.
Putting people first: Ability to see the end to end journey and make better, personal focused decisions, achievable through seamless case management.
Supporting early intervention and independence: Help individuals access the right support at the right time, with assistive technology and remote monitoring that enable independent living and reduce reliance on formal care services.
Budgeting and Planning: Make better plans and budgeting of resource requirements, through greater insight delivered by market insight and care analytics.

Adult Social Services Software

Children’s Services

Access Social Care solutions enables local authorities to deliver high quality children’s services with the aim of keeping children and young people safe from harm, finding the best care for children, and creating an environment that enables children to thrive and achieve.

Our social case management solutions help local authorities to address many of the challenges faced when providing support services for children and their families or carers:

Children falling through the gaps as a result of disjointed services not communicating, sharing information or safeguarding concerns.
Overstretched local authorities working with Inadequate funding and dealing with austerity cuts, struggling to deliver the breadth of services required.
Experienced professionals quitting social care, due to increasing workloads.
Increasing demands without any additional support from central government.

Children Social Services Software

See the software so many organisations use to deliver the highest quality care

Speak to a consultant

Derbyshire County Council

Transforming Social Care Commissioning with Digital Integration

Derbyshire County Council now manages brokerage, case management, commissioning, and children's services through a single integrated platform - eliminating manual processes, improving market intelligence, and giving residents better choice and control across the county.

"I would recommend Access social care software to another local authority. What the system has done is given us vast data and insights about what is quite a volatile social care market at present."
Corrina Bailey, Group Manager for Contracting and Compliance, Derbyshire County Council

Read the full case study

Transform Your Social Care Documentation with Access NotesCentre

Access NotesCentre is our cutting edge, AI-powered dictation solution, designed to significantly reduce the time social workers spend manually typing documentation and case notes. This means less administrative burden, reduced stress, and more time to focus on what matters most - delivering quality care to those who need it.

Unlike generic dictation tools, our platform integrates seamlessly with Access Mosaic, works offline when you need it most, and intelligently adapts to your organisation's unique tone and policies.

Go to Access NotesCentre

Joined-Up Ecosystem of Solutions

At a glance, our ecosystem of solutions works together with youth services, education systems, and even healthcare data, to give you all the information you need to provide the right support at the right time.

Holistic views of individuals and their families to create clearer pathways.
Enhanced decision making with accurate information to help minimise risk.
Improved collaborative working across departments.
Time saved and costs reduced by less paperwork, with insight to prioritise workloads.
Improved data quality and accuracy, to manage complex data with less resources.
Proven processes to meet statutory requirements.

Find out more about our healthcare software, education management systems and software to support youth services

Education Management Software Youth Services Software

A little girl sitting on a males lap pointing to a tablet alongside a woman

See the social care software so many organisations use to deliver the highest quality care

Speak to a consultant

Social Care Software FAQs

What is social care case management software?

Social care case management software gives local authority teams a single platform to record, manage, and track care for adults and children. It replaces manual processes and disconnected systems with secure, consistent workflows that help councils meet statutory requirements and make better-informed decisions.

How can social care software help local authorities manage budget pressures?

Social care software supports more efficient commissioning, automates financial processes such as invoicing and payments, and provides analytics that help teams prioritise caseloads and identify opportunities to reduce cost without reducing care quality.

What legislation does social care software need to comply with?

Purpose-built social care software supports compliance with the Care Act 2014, the Children Act 1989, GDPR, and relevant safeguarding frameworks, with workflows and reporting tools that help councils demonstrate compliance to inspectors and reduce the risk of process gaps.

How does integrated social care software improve outcomes for residents?

When adult services, children's services, finance, and commissioning teams work from the same platform, residents benefit from faster, more coordinated support. Information is shared securely across departments so the right people have the right information at the right time, reducing delays and supporting more personalised care.

Can social care software integrate with other council and NHS systems?

Yes. Modern social care platforms connect with a range of internal and external systems, including housing, education, and health records. This gives frontline teams a more complete view of each individual's circumstances and reduces the risk of duplicate data entry or information being missed at key points in the care journey.