King's College Hospital

Kings' College Hospital is a large NHS Acute Hospital located in Southeast London. As a member of the prestigious Shelford Group, Kings' College Hospital employs 15,000 full-time equivalent staff and approximately 10,000 bank staff. The hospital is dedicated to providing exceptional healthcare services and continuously seeks effective and innovative ways to improve staff training and development.

The relationship between Kings' College Hospital and Access Bookboon spans three different organisations and has been ongoing since Bookboon’s early days. This relationship was originally championed by James Deller, Head of Core Skills, who has seen the value of Bookboon firsthand across several organisations. As one of the earliest adopters, his enthusiasm for the platform helped lay the foundation for a deep and enduring collaboration. 

A key contributor to the continued success of this partnership is the exceptional and consistent support provided by Bookboon’s Customer Success Manager, Beatriz Gil. Her dedication and understanding of the hospital’s unique needs have been instrumental in strengthening the relationship and ensuring the platform delivers real value. 

Kings' College Hospital sought a solution that could offer high-quality learning resources tailored to the diverse learning preferences of its extensive workforce. Bookboon Learning stood out for its wide range of professional development materials, available in easy-to-access formats, including eBooks and audio content, making learning flexible and accessible anytime, anywhere.

Initial engagement with the platform was strong, driven by targeted internal communications and support from the leadership team. As the hospital evolves, it continues to explore innovative ways to embed Bookboon into its broader learning and development strategy. For example, integrating Bookboon with other initiatives, such as Apprenticeship programmes, is proving to be an effective way to boost relevance and adoption.

The support provided by Beatriz Gil has been exceptional, and it is often cited as the main reason for Kings' College Hospital's continued use of Bookboon. The quality of the products offered by Bookboon is also highly regarded. The relationship with Beatriz, has been a longstanding one, extending across multiple organisations. This continuity has been highly beneficial, ensuring a deep understanding of the hospital’s needs and requirements.

Kings' College Hospital remains enthusiastic about the potential of Bookboon Learning to support its long-term development objectives. The hospital continues to assess how the platform aligns with evolving workforce needs and is actively identifying creative solutions to maintain and increase engagement.
The partnership with Bookboon is viewed as both strategic and impactful, and the hospital appreciates the platform’s ease of use, content quality, and responsive customer support. As they look to the future, Kings' College Hospital is excited about new opportunities to expand the platform’s integration into their learning ecosystem.

Kings' College Hospital’s journey with Bookboon Learning showcases the value of a trusted, high-quality digital learning partner. With an unwavering commitment to staff development, a culture of innovation, and outstanding support from the Bookboon team, the hospital is well-positioned to continue delivering excellent training outcomes that support both individual growth and organisational success.