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How Tayto Group scaled Health & Safety compliance across seven sites with MCM
Spreadsheets, paper forms, and outdated reports were putting compliance at risk across seven busy manufacturing sites. Here's how Tayto Group changed that.
About Tayto Group
Tayto Group is the largest British-owned crisp and snack manufacturer in the UK, producing over five million packs every day across seven sites nationwide. With a large and growing workforce spread across multiple locations, maintaining consistent Health & Safety standards is both a business-critical priority and an ongoing operational challenge.
As part of their commitment to continual improvement, Tayto Group sought a smarter, more scalable solution to support their Health & Safety teams — one that could keep pace with the demands of a fast-moving food manufacturing environment.
The Challenge
Managing Health & Safety compliance across a multi-site manufacturing operation at Tayto's scale is no small feat. For the Health & Safety team, the existing approach was creating more problems than it solved.
Everything was tracked on spreadsheets — a time-consuming, error-prone system that made real-time visibility virtually impossible. Incidents were logged on paper forms, manually transferred to spreadsheets, and reports were perpetually out of date by the time they reached the people who needed them.
- Reporting was consistently behind, with no real-time visibility into incidents
- Admin burden was high, with staff relying on manual data entry from paper forms
- Critical actions and follow-ups were being missed
- The system depended entirely on individuals remembering to update records — a fragile foundation for a business operating at this scale
"We used to do everything on spreadsheets, and so much gets missed. Our old spreadsheets took up so much time, and the reporting was always behind. That's often the case with spreadsheet systems. You're relying on someone updating the spreadsheet, probably from a paper form, and then sending out a report — so outdated!"
The Solution
Tayto Group selected MY Compliance Management as their platform of choice, and the transition from spreadsheets to a fully digital compliance system was faster and smoother than anticipated.
Unlike other solutions on the market that require provider-led setup at an additional cost to the client, MY Compliance Management was up and running within days — configured directly by the Health & Safety Manager themselves, with room for customisation to suit Tayto's specific operational needs.
With the full suite of apps in place, any team member on the shop floor can now raise an incident instantly — no paper forms, no waiting, no chasing. Audits can be completed digitally, with actions raised and assigned in real time, directly within the platform.
"I had looked at other systems that have to be set up by the provider, and at a cost to the client. Not so with MY Compliance. I had it up and running in a couple of days, so was pleasantly surprised by how simple the setup was. There's a degree of customisation that can be applied as well."
The Results
The impact of MY Compliance Management at Tayto Group has been felt far beyond the Health & Safety team. Shop floor employees — many of whom were previously disengaged from compliance processes — have become active participants in Health & Safety culture.
"With MY Compliance Management, and the suite of Apps, any user can raise an incident and it's instantly reported…. so much admin time has simply vanished!"
— Health & Safety Manager, Tayto Group
Giving people the tools to log incidents themselves, raise actions, and contribute to audits has created a genuine sense of ownership and involvement across the workforce. And with admin time dramatically reduced, the Health & Safety Manager has been freed up to focus on what matters most.
- Real-time incident reporting — no lag, no missed updates
- Significant reduction in admin time — manual data entry has been eliminated
- Increased workforce engagement — shop floor staff are actively involved in H&S
- Full cost transparency — no hidden fees, no surprises
"People on the shop floor absolutely love it, and so many of them have become really engaged with Health & Safety when they were indifferent before. I've found it gives people a real sense of involvement, because they actually are involved by putting incidents on the system themselves, and they can raise and assign actions on the system while carrying out audits."
The Support
For Tayto Group, the value of MY Compliance Management extends beyond the platform itself. The quality of customer support has been a standout feature — responsive, proactive, and genuinely helpful in an industry where that is not always the norm.
"The customer service is proper customer service, a rare thing these days."
— Health & Safety Manager, Tayto Group
On pricing, there are no hidden costs to navigate — what is quoted is what is paid, making it straightforward to plan and budget in an environment where operational efficiency is paramount.
"The price you see is the price you get, and there's no hidden costs. In these times, we need to operate as efficiently as we can, and keep costs down. MY Compliance Management certainly helps with that."
Looking Ahead
Six months into their journey with MY Compliance Management, the results at Tayto Group speak for themselves. What began as a search for a more efficient way to manage compliance has delivered something far more significant — a measurable shift in Health & Safety culture across the organisation.
With a workforce now actively engaged, reporting happening in real time, and the administrative burden lifted from the team, Tayto Group is well placed to continue scaling their compliance operations as the business grows.
"In six months we've been using MY Compliance Management, it's provided a real shift in the culture. It has made my job, and that of many other people so much simpler, and the added value it provides is priceless. I can't recommend MY Compliance Management enough."