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Transform your clinical documentation with Access Rio Smart Notes

The AI-powered clinical documentation app that records, transcribes, and summarises patient appointments in minutes, seamlessly synced with Rio EPR.

Designed to save hours of admin time, support healthcare professionals work-life balance, and make documentation effortless. 

A black woman who is a nurse laughing with a white elderly man

Secure, Seamless Integration with Access Rio 

The only ambient AI solution that syncs all sensitive patient information directly to Rio. No additional logins, no data silos, no workflow disruption.  

The challenge: Admin is costing the NHS more than time 

Our NHS customers have told us they spend up to 1.5 hours per patient on documentation - often outside of working hours. This leads to:

  • Rising burnout and staff attrition.
  • Inaccurate records from memory-based note entry.
  • Lost face-to-face time with patients. 


Co-designed with clinicians, Smart Notes fits directly into their daily role, helping them to work more efficiently and effectively while improving wellbeing by removing unnecessary strain from the job. 

Improve patient experience with Rio Smart Notes

Access Rio Smart Notes isn’t just a time-saving solution. It’s an excellence solution; helping to improve the patient experience and staff duties whilst saving time and money.  

Several Trusts have already onboarded Rio Smart Notes, and it’s easy to see why: the solution is efficient, intuitive, and most importantly it’s easy to use. 

“By streamlining workflows and reducing administrative burden, we aim to enhance patient care and also foster a healthier work-life balance for our staff.” 

Ben Rigg, Director of Digital at Lancashire and South Cumbria NHS Foundation Trust 

Explore Rio Smart Notes

Co-Designed with Clinicians, for Clinicians

Ambient voice technology

Smart Notes records patient conversations in healthcare settings, identifies speakers, and generates a summary of the appointment for healthcare professionals.

Patient information in one place

Healthcare professionals can instantly access key details - such as an address, phone number, allergies, health alerts, or the reason for visit - without needing to switch between apps or devices. 

Auto-populated forms

Smart Notes can save time by auto-populating forms using the summarised notes from the conversation, once approved by the healthcare professional, they are submitted into Rio.

Structured progress notes

Smart Notes provides templates designed for various settings, including SOAP and SBAR. Simply select a template, record audio, and AI generates structured notes within minutes. Once approved, they are submitted directly into Rio.

Offline recording

Enables recording even with limited or no internet connectivity, ensuring reliable use in areas with poor service coverage, such as rural locations or older buildings where signal strength is often disrupted.

Playback

All notes require review and approval. Playback functionality supports this with timestamps to cross-check against the original conversation. Timestamps are only available during the review process and are deleted once notes are submitted and approved.  

Pause & resume

Healthcare professionals can pause recording after speaking with patient, or in moments that don’t require documentation. They can then resume recording later, such as in the car to capture additional thoughts and observations they might not share in front of the patient. 

HCP diary

As Smart Notes is directly integrated within Rio, the app provides the user with direct access to their HCP diary appointments.  This ensures that all recordings are associated with the correct appointment and patient record.

Benefits of Rio Smart Notes

The NHS recognises the benefits of Smart Notes, which is why a significant focus of its 10-Year Plan is the shift from Analogue to Digital. To support this, we’ve ensured our Smart Notes App meets NHS regulatory requirements for AI summarisation, including being registered as a Class 1 Medical Device with MHRA. 

Find out more about how Rio Smart Notes can help you.