Contact Us
HSC Health

Rio Integration Hub

Rio Integration Hub is a cloud-based interoperability platform.

It enables a safe, secure environment to share data between various systems and mobile apps to deliver an integrated approach to patient care.

NHS Trusts often have to deal with various patient data used in systems independent of Access systems.

Sharing data usually requires manual access and duplicate data entry. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies.

  • Control the level of data sharing appropriate to your Trust through a subscription model
  • Work with your third-party suppliers.
  • Adopt interoperable systems that can share information
  • Helps you deliver on the NHS agenda to improve interoperability by integrating data from numerous interfaces as well as third-party solutions
  • Provides improved accuracy in the patient record system for more efficient data entry

Benefits of Rio Integration Hub

For the NHS Trust
  • Provides improved accuracy in the patient record system for more efficient data entry
  • Improves quality of data by not having to manually input data from one system into another
  • It saves money, time, and resources
  • Enables mobile working to reduce inefficiencies
For practitioners
  • It saves time, improves accuracy, and reduces the risk of human error while supporting better decision making
  • Empowers nursing practitioners with the ability to read and edit numerous patient records
  • Improved clinical effectiveness for more informed decisions and better patient outcomes
  • Supports safeguarding by sharing alerts across settings for both adults and children 
For health and social care providers
  • Saves time and money by avoiding duplicate tests or assessments 
  • Supports safeguarding by sharing alerts across settings for both adults and children 
  • Helps to design more effective services by providing an accurate understanding of populations
For professionals
  • Improves understanding of a person’s needs and supports them in their decision making 
  • Safeguarding is supported by sharing alerts across multiple care settings 
  • Get immediate access to data that would otherwise be unavailable, difficult to obtain or missed in the assessment and planning process 
For patients
  • Receive more consistent and effective care
  • The holistic approach delivers a better outcome
  • Improves reassurance and confidence in the service
  • Improves the person’s experience of the care system by not having to repeat themselves
  • Helps professionals provide a personalised care plan
  • All relevant healthcare professionals involved in their care can see their results through Rio
  • It allows people to engage in their care and provides individuals access to their care record
For ambulance services
  • Be prepared with relevant information ahead of attending to the patient 
  • Establish whether the patient has a mental health crisis plan quickly 
  • Enables ambulance services to have more meaningful conversations with the patient as they have access to up-to-date information 
  • Be able to act and tailor the following steps according to the best interests of the patient by having access to details of their crisis plan 

Viewers and Application Click throughs (formerly Conexes Information Viewers)

Your health and social care professionals are frustrated because they must access many different systems or speak to several colleagues to get a complete picture of the person they’re caring for. 

Integration hub viewers give real-time access to health and social care information in one place. 

  • Provide better care and save time by sharing information between EPR and other Trust systems
  • Securely share information held in Rio with your other systems
  • Spend less time chasing information and more time caring

Shared care record integrations

Too often, vulnerable people are frustrated by delayed access to essential services because professionals and practitioners cannot access an up-to-date, complete record. 

We help Integrated Care Systems join up mental, community and child health records stored in Rio and social care records stored in Mosaic with acute hospitals, GP practices and ambulance services.

  • Make sure any record can easily be viewed and, depending on permissions, updated without the user needing to switch the system.
  • Accessible through a range of interfaces to third-party Shared Care Record software providers, such as the Medical Interoperability Gateway, Orion, Graphnet and Cerner,
  • Use other systems to view data held in Rio or Mosaic through integration with a local health and care record platform.
  • Enable role-based security features to help maintain data security and privacy and restrict access

Integrated clinical environment 

Streamline the Integrated Clinical Environment (ICE) ordering process for ordering Pathology and Radiology tests and view reports in ICE through your EPR system.

ICE is a third-party system widely used by NHS trusts for requesting pathology testing and reviewing reported results.

  • Increases efficiency and improves patient care
  • Reduces delays so that significant test results can be presented to patients promptly and easily
  • The ICE Integration has been designed to allow Rio users to view reports showing a patient’s test results and create an order for a new test.

National Record Locator (NRL) for Mental Health Crisis Plans

NHS Digital's National Record Locator (NRL) Service hosts 'pointers' to patient information on our Access electronic patient record system, allowing healthcare professionals to access Mental Health Crisis Plans at the point of need.  Publishing pointers to Mental Health Crisis Plans from our Access Rio electronic patient record (EPR) system to the National Record Locator (NRL) system allows other mental health trusts and ambulance services access to records at the point of care, supporting informed care and appropriate and timely treatment. 

  • Getting patients’ appropriate care: Mental health crisis plans are made with patients when they're not in crisis. These plans are stored on the Rio system and can be readily available to healthcare professionals or ambulance services when patients are in crisis. 
  • Prioritising safety: When healthcare professionals have access to the correct information, care can be tailored to the patient's needs, reducing delays in accessing a care plan, improving staff safety, patient safety and mental health outcomes.
  • Improved integration of care pathways across providers: Timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector. 
  • Joined-up care: Integration of information allows organisations to collaborate more closely and access records at the point of care. 
  • Better patient experience: Care is tailored to the patient’s needs, and information is accessible without patients having to provide it multiple times. When the patient cannot provide the information, better care can still be provided according to their care plan. 
  • Secure: Patient data can be accessed securely by authorised users, reducing the risk of a data breach. 

Find out more about our software for mental, community and child health

National Event Management Service for Digital Child Health (NEMS for DCH)

Helping you ensure every child has the best start in life. The National Event Management System for Digital Child Health improves outcomes for children through sharing of critical health information with all those involved in their care. The first step in providing modern, responsive services for children is to ensure that crucial health information can be shared appropriately with all those involved in their care quickly and accurately.

Our National Event Management Service for Digital Child Health (NEMS for DCH) allows health services and organisations to publish and subscribe to Healthy Child Programme information.

  • It seamlessly receives and publishes data from a child's events or interventions.
  • Ensures infants and children receive appropriate care
  • Gives health visitors and school nurses access to up-to-date information to support decision-making
  • Improves care and safeguarding by sharing important notification of events to interested parties
  • Updates families new to the area, registering with a new GP or moving address of local services
  • Bereaved families will receive proper support promptly and not be contacted by services that are unaware that their child has died
Iconsforproductpage Demo (7)

See the software so many organisations use to deliver the highest quality care