Disciplinary and grievance procedures training

This Disciplinary and grievance procedures eLearning course examines what grievance and disciplinary procedures are and explores some of the guiding principles that apply when handling grievances and disciplinary issues, as well as the underpinning legislation.

You’ll look at how best to manage grievances and disciplinary issues at work to ensure the best outcome for everyone, how to deal with special cases and consideration of the rights of employees when any action is taken.

Learning objectives

Recognise the importance of disciplinary and grievance procedures
Distinguish between disciplinary and grievance issues
Identify the guiding principles that apply when handling disciplinary and grievance issues
State what legislation applies to disciplinary and grievance procedures and issues
Establish the facts of a disciplinary issue and appropriately handle the informing of any employees involved
Take appropriate action to manage disciplinary and grievance procedures and issues
Take the right action when dealing with special disciplinary and grievance cases

Course content

Introduction to Disciplinary and Grievance Procedures - What are disciplinary and grievance procedures? Learn about the guiding principles of disciplinary and grievance processes, and become aware of underpinning legislation.
Handling disciplinary issues - This section will cover how to establish the facts and inform employees effectively. It also deals with disciplinary hearing processes and taking action.
Managing grievances issues - This section will cover investigating grievances, resolving grievances amicably and your employees’ rights.

How it works

This disciplinary and grievance procedures course is designed for managers who want to understand how they can manage and process a disciplinary or grievance issue in line with ACAS rules and regulations.

Disciplinary and Grievance Procedures is delivered online as an interactive course to each trainee on their computers, or portable device at any internet-enabled location. The interactive course is engaging, informative and exciting to use.

Using up-to-date, modern graphical images, users will be faced with a selection of interactive elements and mini-quizzes to test their knowledge.

Users will receive informative advice and guidance and will be tested on their understanding of the subject at the end of the course by completing the compulsory self-test element.

This course also features a risk checklist which asks the user a series of questions relating to their current working environment.

Accredited eLearning

Why use Access Learning?

Credible content – our courses are accredited, endorsed and designed in partnership with subject matter experts.
Multi-platform learning - optimised for mobile and tablet, meaning less text and more engaging, easily accessible content.
True ‘bitesize’ microlearning – making your learning experience more manageable, efficient and relevant.
Learning pathways - split courses up into digestible topics to make it quicker and easier to find training in the flow of work.
Accessible to all – our courses are compliant with the WACG.2 standards and screen reader optimised.
Updated and refreshed – Access Learning courses are regularly updated ensuring the most up to date and compliant content.