Case study:
Vistry Group Navigate Huge Merger With Access COINS
Access helps replace existing disjointed systems with one single ERP solution capable of meeting the diverse needs of the group, following a three-way merger.
Business size
Large
Industry
Construction & Home building
Product
Access COINS ERP
Challenge
- To replace disjointed systems with one single ERP solution capable of meeting the diverse needs of the group, following a three-way merger
Approach
- Implement Access COINS to create a consolidated and integrated platform for day-to-day business management
Results
- Enabled one true set of data across the group
- Increased control and security
- Aligned commercial and financial processes
- Reduced costs with an efficient single solution
Vistry Group are the UK’s leading provider of affordable mixed tenure homes, formed in January 2020 following the merger of three businesses: Bovis Homes, Linden Homes and Galliford Try Partnerships (now Vistry Partnerships). With Countryside Partnerships joining them in 2022, they have now become one of the UK’s leading homebuilders.
Following the merger in 2020, Vistry Group highlighted a need to replace their disjoined software solutions with one fully integrated ERP system.
Finding The Right ERP Solution For A Complex Homebuilding Business
Vistry Group set out with one goal in mind: to achieve ‘One Vistry’. With such a disjointed portfolio of software currently in use from their time operating as independent companies, it was imperative they made a change early.
As a tried and tested construction-specific system, already successfully implemented by Bovis and Linden as well as many other leading UK homebuilders, Access COINS was decided as the obvious choice for Vistry Group.
They knew that this would be a huge change that would require considered implementation and resource management. Managing change is challenging for a business at the best of times, but throw in a merger, a restructure and a pandemic, as well as a major technology implementation - Vistry Group needed a software partner they could trust.
The fact that COINS is commonly used within the housebuilding industry gave us confidence that it was the solution which offered the least risk
Jill Coley, Group Head of Finance, Vistry Group
The Main Benefits Of Access COINS For Vistry Group
Vistry Group faced the challenge of combining or replacing a variety of systems used by Bovis Homes, Linden Homes and Vistry Partnerships with one single ERP solution. This major change project aimed to fully integrate the Vistry team, rationalise processes across the business functions and achieve economies of scale.
When deciding which software to pursue, Vistry highlighted two key benefits COINS had over the other software on their shortlist.
Reduced Risk
Jill Coley, Group Head of Finance, for the Vistry Group, was a COINS advocate having implemented COINS construction solutions at Bovis Homes. As a tried-and-tested construction system used by many leading UK homebuilders, the choice of COINS for Vistry Group was considered the least risky option which made the most business sense.
Construction-Specific Solution
Chris Pearce, Chief Information Officer for the Vistry Group, identified a major advantage of COINS: As a construction-specific and homebuilding ERP system it would require much less input and time to adapt to their business’s needs, when compared to a generic ERP solution.
The fact that COINS is a standard product which does not need total configuration has been a huge benefit to us.
Chris Pearce, Chief Information Officer, Vistry Group
Consolidating Software To Streamline Company Processes
The decision was made to transfer all users and processes to the COINS Financial and Commercial Procurement solutions used by Bovis Homes as quickly as possible.
This ambitious timescale began in early 2020 with the transfer of Linden Homes, followed by 8 out of the 10 Partnerships business units being transferred in November 2020. This left only 2 remaining business units yet to transfer at a later date.
There was a real driver to transfer the first 8 Partnerships business units to COINS quickly in order for them to truly become part of Vistry Group
Jill Coley, Group Head of Finance, Vistry Group
Saving Time & Money With Access COINS
Choosing Access COINS as a single solution platform enabled Vistry Group to achieve impressive economies of scale.
Despite their hugely expanded support role, the Vistry Group IT team only needed to recruit one person to help support their tripled user base. This was in no small part due to the supported integration process supplied by COINS, as well as the work hours saved by consolidating huge numbers of software into one comprehensive platform.
Under the new implementation, any upgrades or system enhancements now benefit the whole business and only need to be made to one system. This has led to less time being spent to manage integrations and security.
We’ve now got one ERP solution for everything we do as Vistry Group – we can achieve economies of scale, we can support people easier and if we implement an upgrade or enhancement it benefits the whole rather than a small part of our business.
Chris Pearce, Chief Information Officer, Vistry Group
The Power Of True Integration
‘One Vistry’ was the initiative to integrate Vistry Group into one single business. The implementation of Access COINS as a single construction software system for the whole business was essential to truly achieve this aim.
For example, central service teams, such as group accounts, could only be truly centralised if one platform was used by all, consolidating information and providing a single source of the truth.
This now means that all business units across the group will always have access to the most up-to-date version of information, breaking down silos and improving cross-collaboration between teams.
Consolidation is helped hugely by us all being on one system – we know that all information that’s input into COINS provides one version of the truth.
Jill Coley, Group Head of Finance, Vistry Group
Navigating Challenges During Implementation
As implementation happened during the height of the COVID-19 pandemic, training needed to be delivered remotely. This presented unique challenges, as Vistry Group quickly realised it was harder to conduct remote-training than classroom-based training.
To help overcome this challenge a third-party training company was recruited to deliver an intensive program of short remote sessions for small groups of people.
We needed to deliver training to over 250 people in the Partnerships business to make sure not only that everyone knows how to use COINS, but also that we are all using COINS in the same way.
Jill Coley, Group Head of Finance, Vistry Group
How Cloud-Based ERP Solutions Have Helped Vistry Group
One of the key advantages of Access COINS for Vistry Group was that it could be hosted on the cloud, rather than on-premises. Hosted on Microsoft Azure, Vistry Group felt assured that it was secure and safe, as it was already trusted by leading global companies, governments, and start-ups alike.
Chris Pearce is a strong advocate for cloud-hosted systems, as they relieve the IT team from the responsibility of managing IT infrastructure and back-ups, and can easily scale in line with business requirements.
Access COINS’ ability to be accessed from anywhere on a range of devices also made it a perfect solution for Vistry Group, allowing teams to work and collaborate from anywhere, whether they were working remotely or in the office.
When we had to mobilise the workforce to work from home, IT did not have to do anything as COINS is cloud-based.
Chris Pearce, Chief Information Officer, Vistry Group
