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CM / CM2000 - Delivering better care management to local authorities and providers

CM (previously CM2000) care management software supports the delivery of care with a range of easy-to-use, mix-and-match solutions including real-time care monitoring, mobile monitoring (CM mobile), scheduling, invoice & payroll / financial management, outcomes measurement, digital care management and business intelligence reporting.

Trusted by Local Authorities and Providers for over 20 years, Access CM automates processes, increases quality and delivers efficiencies. Extensively used by Council-delivered homecare services (reablement, extra care and ongoing support), CM software also supports Councils to gain visibility and improve contract management of care delivered by third-party Providers.

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Want to learn more about our care management software and how it can help your Local Authority?

Explore the CM suite of solutions

Discover our care management solutions including electronic call monitoring, data capture and analytics for integrated community health and social care.

care home - care compliance software
Care monitoring

Care monitoring is vital to ensure that Service Users are receiving the right care to meet their needs.

By enabling you to view service performance in real-time, you can deliver quality care and improve efficiencies, as well as provide safety to your service users and care workers.

Visitor Booking Care Collins
Rostering and rota software

Care scheduling that allows Care Coordinators to quickly and easily roster staff while making best use of your capacity and ensuring any salaried Care Workers are fully utilised.

patient management system

Our innovative Outcomes Assessment Platform allows Councils to deliver a powerful combination of time/attendance data and progress towards outcomes.

Patient Flow Software
Business Intelligence

Our business intelligence software, CMBI, allows you to capitalise on the value of your social care delivery data. CMBI empowers you with actionable intelligence to facilitate service improvements and manage by exception.

payroll and invoicing
Financial Management

Speed up payments and manage by exception: With most state-funded home care delivered by third-party Providers, Councils need a quick and efficient way of managing the numerous invoices this generates.

Access Forcharities CRM
Digital care management

An end-to-end solution to digitise care records and capture all interactions, forms, medication, feedback and issues bringing a wide range of efficiency and safeguarding benefits, whether you’re in the office or out in the community.

Derbyshire County Council uses Access CM

Access CM has provided Derbyshire County Council with plenty of benefits including full scheduling of all their in-house activity in real-time through our mobile app. This video has Gina Knowles, the Digital and Partnership Lead at Derbyshire County Council, explaining the other benefits Derbyshire has experienced since using our CM solution.

Our care management software supports the delivery of care


Number of events logged via CM Mobile in the last 12 months


Number of planed visits in last 12 months


Number of 3rd party sytem imports processed in the last 12 months


Active carers


Active clients

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Explore our Access CM solutions

Read our CM Case Studies

Hear from our customers and partners to discover how our CM solutions have helped them overcome challenges and make a real difference in the care provided.