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Hotel Payments
Hotel payment solutions - built for hoteliers
The payments layer built into your hotel tech stack, from booking engine to check-out.
Our integrated hotel payment system connects every transaction from booking to check-out into one place. No chasing chargebacks and no more waiting for your money to arrive.
Payment intelligence, delivered instantly. It’s not magic. It’s Evo.
Join the thousands of hotels simplifying their payment processes
One connected hotel payment system with every touchpoint covered
Your booking engine, OTA channels, front-desk terminals and MOTO transactions all involve payments. But are they working together?
Access Hospitality's hotel payment system connects every payment touchpoint through a single integrated platform that sits alongside your PMS, your EPoS and your booking engine.
That means no more:
- Switching between systems to reconcile payments
- Manual cross-referencing
- Chasing chargebacks without the facts.
When your hotel payment system works together, your operations get simpler for both your team and guests.
Don’t let hotel payment problems keep you up at night
Fed up of credit card fees and slow payouts?
You work hard for every booking, so you shouldn't have to wait to see the money arrive. Our hotel payment gateway offers competitive rates, transparent transaction costs and T+2 settlements, so your cash flow moves at the pace your business needs.
Is manual admin eating into your team's time?
Take the mundane manual pressures away by automating hotel payments with our omnichannel platform that runs seamlessly in the background. No more payment errors or staff involvement, just efficient payment process that gives your team their time back.
Chargebacks costing you money?
Every chargeback conversation is something you'd rather not have to deal with. Secure tokenisation and real-time fraud alerts mean you've always got the proof you need so you have fewer disputes and clearer records. But when a chargeback occurs, you're ready for it.
Are data silos slowing your team down?
Juggling separate systems for payments, reservations and reporting creates gaps where errors hide and time is lost. When your hotel payment software integrates directly with your hotel PMS, everything stays in sync and real-time reporting is always there when you need it most.
What's included in our hotel payment gateway
Omnichannel payment processing
Accept payments across every channel online, face-to-face and over the phone, through a single hotel payment gateway. Whether guests book direct, via an OTA or just pay your hotel a visit, every transaction flows through one unified system.
Hotel payment automation
Reduce manual admin with automated payment rules set by your rate type. Non-refundable rates collect payment upfront and flexible rates hold card details for later, all handled automatically by your hotel payment system with no staff getting involved.
Secure tokenisation
Every approved payment stores a secure token against the reservation. Your team never handles sensitive card data directly and your hotel stays PCI DSS compliant without the admin headache.
Collect payments before guests even arrive
Send guests a branded, secure payment link straight to their inbox. PayLink integrates directly into the reservation process so guests can confirm their booking with a single click improving revenue rates and reducing no-shows.
Next-day settlement
Funds are processed within one working day, giving your hotel faster access to profits and smoother financial operations.
Real-time reconciliation
All transactions are visible in one portal so front-of-house teams can balance the day in minutes. Whether you're running an independent hotel or group chain, you can see payment performance across every property without logging in and out of separate systems.
A hotel payment system hoteliers trust
+
hoteliers
using our smart software solutions
st
Awarded “Most Innovative Payment Solution”
at the Merchant Payment Ecosystem Awards.
online check-ins
using our digital systems
Access Evo turns your payment data into answers
Most payment data sits in reports your team has to go looking for. Access Evo changes that, surfacing what matters, when it matters, without the manual digging.
- Ask Access Evo questions such as "Can you breakdown payments by method?" to get instant analysis across all systems.
- See payment patterns and failures in real-time without diving through reports.
- Connect payment data with room types and guest segments for deeper insights.
- Turn hours of reconciliation into seconds with automated intelligence.
- Compare payment performance across your entire property group in one view, instantly.
How our hotel payment system works
Step 1 – Guest pays
Secure payments at the counter, the table, front desk, online or over the phone.
Step 2 – Instant authorisation
Real-time payment processing verifies every transaction the moment it happens.
Step 3 – Secure tokenisation
A token is stored against the reservation. Card data protected. PCI DSS compliance built in.
Step 4 – Swift settlement
Funds arrive in your hotel's account within the next working day.
Simplified payment processes whenever you need it
Since implementing Access Hospitality’s payments solution, I have saved a significant amount of money for our hotel as well as valuable time. Cashing up is now easier than ever and I’m not losing time trying to balance up. The onboarding team made it really easy for us and having just one portal is brilliant. Access Hospitality support has always been helpful, and now they can look after any payment queries I have too.
The smarter way to handle hotel payments starts here
Ready to take control of your hotel payments?
Streamline your hotel operations, increase direct bookings and boost profits today with Access Hospitality’s suite of smart software solutions.
Booking Engine
Maximise your direct bookings and improve guest experiences with our hotel booking management software.
Guest Engagement
Embrace the technological era with our digital check-in/out processes.
Vouchers
Integrate vouchers and gifts to reward your guests and boost profits, increase revenue and build customer loyalty.
Hotel EPoS
Reduce manual tasks, stay in full control and gain clear insights into your hotel’s performance with our seamless hotel EPoS solution.
Payments FAQs
What is a hotel payment gateway and do I need one?
A hotel payment gateway is the technology that authorises and processes card and digital payments made by guests online, at the front desk or over the phone. Without a gateway integrated into your hotel PMS, hotels face manual reconciliation, slower settlements and better fraud exposure. Access Hospitality's integrated hotel payment gateway connects every transaction channel into one system.
What is the best payment gateway for hotels?
The best hotel payment gateway for your property will depend on the size of your operation, your booking channels and your PMS. For hotels that want full integration with property management, EPoS and guest engagement tools, a purpose-built hospitality payment solution, like Access GuestPay, offers significant advantages over generic payment processors: pre-negotiated rates, next-day settlements and built-in chargeback management.
How does hotel payment automation work?
Hotel payment automation uses pre-configured payment rules to collect deposits, full payments or card guarantees at the right time without staff having to trigger each transaction manually. For example, a non-refundable rate can be set to collect full payment at the point of booking, while a flexible rate holds card details for later settlement. Our payments solution handles this automatically based on the rules you set.
Can I use Access Hospitality payments solution across multiple hotel properties?
Yes. Our payments solution is built for hotel groups as well as independent properties. Managers can compare payment performance across all sites in real time through a single portal, with Access Evo providing instant cross-property analysis.
Is Access Hospitality payments PCI DSS compliant?
Yes. Our payments solution uses secure tokenisation, meaning card data is never stored in your hotel systems. All transactions meet PCI DSS standards to keep your guests' payment data protected.