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"Collins really allows us to view, track and also drive our conversion rates across all of our businesses, across the whole portfolio. Now we’re converting 80% plus across all of our brands, whether it be restaurant or wet led."

"Very little stress and we got set up prior to our contract with OpenTable ending so the transition was practically seamless. The ResDiary team provided us with support that made us feel comfortable that if anything went wrong then we would have access to the online support team, to help us fix it.”

Family-run brewery Fuller’s were looking for a booking system that would suit their range of unique and charming pubs and bars that deliver friendly service and first-class ales.

Since choosing Access Collins, Fuller’s have boosted online bookings by 42% and freed up time for the team to focus on what’s important to them – their customers.

"The reservation numbers and resulting income speak for themselves but having a straightforward process that assists with time management is a massive help – we have so much more time back to focus on other areas of the business. The integration & support we have had from the Access Collins team has been amazing, from our initial contact through to getting an instant response and fix to a teething issue."

"Bookings have increased. It's the efficiency of getting customers booked into our pubs quicker, has increased our sales and booking rates as well."

"Since going live with Access Collins we’ve seen a gradual increase in our overall conversion. On our previous system, we were converting an average of 20% of enquiries, but this rose to 40% with Collins and we are now sitting at an impressive 78% conversion rate."

"The flexibility that Access Collins allows through its enquiry management features were key to getting buy-in internally and maximising trade."