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CPL Learning
Learning management system for hospitality
Our hospitality LMS, CPL Learning, helps you to deliver an exceptional learning experience for your team all while maintaining compliance. Create personalised learning experiences that enable learners to take control of their professional development.
Our LMS system for the hospitality industry is trusted by restaurants, pubs and bars across the UK. It is a fully integrated system that creates a fluid user experience and increases uptake.
Learn more and perform stronger - anytime, anywhere, on any device.
30 years of experience in delivering training to hospitality organisations
Why use our LMS hospitality software?
CPL Learning, our LMS hospitality software, is the perfect solution for your hospitality business. Here’s why:
- Reduce employee turnover by providing career development opportunities and pathways.
- Training helps team members develop their skills, deliver better service and ensure compliance across your estate.
- Manage and deliver all learning and development through one easy-to-use and mobile-accessible platform.
- Increase visibility across all your sites with in-depth data insights and reporting to identify training gaps, increase compliance rates and gather team feedback.
Unlock your team’s potential
Our hospitality LMS delivers a personalised learning experience that empowers learners and puts them in control of their professional development.
Personal Development
Elevate the learning experience through mobile content matched to hospitality roles accessible anytime
Career Development
Identify high-performing employees and build customised career development paths that nurture talent, reducing turnover rates.
Exceptional Guest Experiences
Develop skills, improve productivity and deliver better service, enhancing the guest experience.
Confidence in compliance
Ensure compliance across your business with the most up-to-date training content developed in line with new legislations.
Explore our hospitality LMS tools and features
Deliver relevant content quicker than ever and keep your teams engaged. Our LMS hospitality software makes it easy to train, engage, and retain your staff with branded courses and tracked completion across locations.
Connect and create development opportunities
- Learning Journeys - With Learning Journeys you can create structured learning programs on various topics and deliver them to the right employees, and at the right time. Content can be unlocked based on factors such as job role and length of employment.
- Appraisals - Empower your teams with clear direction, feedback exchange and recognition. Support performance, progress and development of individuals in a controlled digital environment.
- Checklists - Manage and monitor team tasks to meet deadlines. Customise according to your needs and team hierarchy to identify performance trends and training needs.
- Insights - Measure performance, identify strengths and target weaknesses with real-time data analysis and reporting.
Deliver a unique learning experience for teams
- eLearning - A comprehensive catalogue covering compliance, personal development, professional skills, product knowledge and emotional well-being developed by hospitality experts.
- Microlearning - Bite-sized and mobile-friendly learning content accessible anytime that gives your team the freedom to learn at their own pace.
- Course Creator - Create and customise your e-learning content easily using framework templates to suit your needs.
- Certificates - Generate compliance and training certificates to keep your staff motivated.
- Quiz box - Make learning fun with customised interactive digital quizzes that increase engagement and promote team building.
Build a culture of communication, collaboration, and teamwork
- Surveys - Give team members a chance to provide relevant and valuable feedback and measure the levels of engagement.
- Coffee chats - Help your team members grow and develop by providing the opportunity to set goals, and targets or just check-in. Whatever the topic, regular one-to-one communication keeps teams connected.
- Badges - Your teams will earn badges for various tasks and activities on the platform, offering continual feedback to feel motivated and keep track of progress.
- Inbox - Keep teams up to date with developments, plans and objectives to stay in touch with teams through the platform.
Enhance the learning experience through discoverable content
- Discover Feeds - Engage learners through customised microlearning feeds where they can easily discover relevant hospitality skills content via subscribed topics personalised to their interests and search needs.
- Library - Upload resources to provide team members with access to your most up-to-date content, policies and procedures and assign them to specific job roles with permissions to ensure confidentiality.
- News - Share news and start conversations with a secure internal social media solution. Encourage a sense of community and social sharing with the ability to like and comment on posts.
- Aspire - Aspire is our online content channel sharing stories and experiences of hospitality success, wellbeing support and useful resources that can be delivered directly to your teams through Discover Feeds.
Customer Success Story: Namco Funscape
If you’re looking for evidence that an engaging learning platform can deliver tangible results, this case study on BNAE is a perfect example. By using our LMS hospitality software, this leisure and experiences operator successfully streamlined their onboarding process and ensured compliance with industry regulations.
Whether you’re a small business or a large enterprise, this case study demonstrates how our learning platform can enhance your operations.
Proud to help our customers unlock their potential
In just one week we have seen a 212% increase in new learners accessing the platform with a 117% increase in modules completed and a 268% increase in viewing resources.
CPL Learning has been instrumental in creating a standard of training across the entire business for all job roles. As the business has progressed, we’ve been able to enhance our offering, with additional courses, creating custom courses and adding additional features such as surveys etc.
The [Access CPL Learning] system is fully mobile responsive as well as available via a fully configurable mobile application, which has enabled us to bring learning and development directly into the palms of our team members.
On a yearly basis we’re seeing over 40,000 views/downloads of our digital library content, over ¾ million system logins, 112,000 eLearning courses completed and we have an average company compliance percentage of over 90%.
Seamlessly connected employee scheduling and training solutions...
Employee training goes hand in hand with staff scheduling, that’s why we’ve perfected the connection between Access CPL Learning and Rotaready – our workforce management solution.
With these seamlessly connected solutions you can effortlessly onboard, train & schedule your employees in one streamlined process.
Helping you improve efficiency, deliver a faster employee time to value and an all round better employee experience! Watch the video to find out more about the integration, or find out more about hospitality scheduling software.
Hospitality LMS FAQs
What is LMS in hospitality?
A hospitality learning management system (LMS) is training software designed specifically to meet employee development and operational needs of hospitality sector businesses.
A good hospitality learning management system provides businesses with consistent, easy-to-manage and engaging off-the-shelf content.
How does a Hospitality LMS benefit my business?
A Hospitality LMS streamlines training improves employee performance, and ensures consistent service quality, helping to enhance customer satisfaction and increase operational efficiency.
What features should I look for in a Hospitality LMS?
Key features to look for in an LMS include onboarding and training new employees, standardising training across locations, ongoing development, and performance tracking.
How can hospitality LMS software help with compliance training?
A hospitality LMS automates compliance training by delivering and tracking courses, ensuring that employees stay up to date with regulations, policies, and safety standards.
Can a hospitality LMS be customised for my specific training needs?
Yes, our hospitality LMS offers customisation options to tailor content, assessments, and workflows according to your specific training requirements and organisational goals.
Related resources
Read more on hospitality LMS and developing your team members
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