What software do recruitment agencies use?

When it comes to what software recruitment agencies use, key factors such as their size, sector, specialisms and growth ambitions will inform the right investment choices. The available platforms, features, and functionality will also have a huge part to play in the decision-making process.

Firstly, recruitment agencies need to consider what problems and challenges they need to overcome, whether that’s reducing process inefficiencies, meeting ever-changing compliance requirements or improving time-to-hire. That’s where recruitment software can help.

With this in mind, we’ve outlined the benefits and key solutions offered by the best recruitment software to help you make the right decision for your business.

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Key software solutions recruitment agencies should be using

Recruitment website

A good recruitment website is an essential part of an agency’s tool kit. Through a recruitment specific provider, agencies can provide easily accessible and compliant candidate portals for a better user experience.

As attracting quality candidates is a key challenge faced by recruitment agencies, selecting a website platform with SEO tools and Google for Jobs embedded in the Content Management System (CMS) will aid increased visibility of advertised roles. The best recruitment websites will also easily integrate with a recruitment CRM, allowing agencies to create a streamlined end-to-end process improving time-to-hire.

Opting for a SaaS recruitment website platform, where agencies benefit from faster deployment, continuous updates and an extensive marketing toolkit, can transform a site into a magnet for candidate conversion.

Recruitment CRM

A recruitment CRM (Candidate or Customer Relationship Management) system is a software solution that enables agencies to manage their recruitment process in a more efficient manner. It provides a central location for all candidate and client data, allowing businesses to accelerate the recruitment process and place candidates faster. The software helps to identify the best candidates for a position by matching their skills and experience to the requirements of the job.

A recruitment CRM can also provide a number of features and tools to help businesses automate and streamline their recruitment process, including applicant tracking and email and SMS marketing functionality. As the central hub of the agency used by all consultants within the business, it is often integrated with other recruitment software such as a worker mobile app, candidate screening tools and pay and bill software. Together, these solutions enable recruitment agencies to stand out and deliver an excellent candidate and client experience.

Candidate screening software

Candidate screening software can help recruitment agencies by automating the process of reference and background checks.

Aside from helping recruiters comply with Home Office Right to Work regulations, screening software can bring together all the checks required in one platform for better visibility of the candidate’s compliance status thereby reducing the time-to-hire.

Agencies looking to improve the candidate experience, reduce their risk and associated costs and save large amounts of time should consider implementing candidate screening software.

Pay and bill software

Pay and bill software is essential to help agencies pay their temporary and contractor workers and bill their clients in a timely and accurate fashion. WIth a pay and bill solution, timesheets are captured, pay calculated and invoices seamlessly handled within one centralised system, where users can track billable hours, payments and invoices.

By integrating with the recruitment CRM, data bottlenecks and rekeying are avoided with a positive impact to the candidate experience and the agency’s cash flow.

How do I decide what’s right for my business?

Now you are aware of what solutions are available, how do you decide which software is right for your business?

1. Consider your requirements

Firstly, outline your software requirements. What are you trying to improve and achieve? What are your non-negotiables when it comes to functionality?

When you define business goals before you start your research, you’ll be able to focus on what’s most important for your agency from the get go.

2. Consider your budget

What budget are you able to consider to ensure you get the best possible long-term solution? Remember to factor in and off-set time and resource savings you should make with more efficient streamlined software.

Ensure you are aware of any set-up or implementation costs, and whether customer support is included in the figures quoted.

3. Book a demo

Once you’ve completed your research and have a short-list of recruitment software providers, book a demo to view the software before you make a commitment.

While a prospective software provider might offer a good-looking interface, you may discover that the software doesn’t work well for your agency, or that it lacks the functionality that is crucial for your day-to-day processes.

4. Future-proof your decision

Finally, consider which software will enable you to grow beyond where you are now. Is the solution scalable? Will it help you handle a larger volume of candidates as you grow, or will it hinder you, leading to further frustration down the line and the need to switch to another platform?

The best recruitment software will help your agency thrive, with your provider becoming a long-term partner as you grow and scale to new heights.

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Have you considered an integrated recruitment solution?

From the initial job posting to the placement of a candidate, recruitment agencies need to access a range of data and complete a number of different functions. Integrated technology solutions are the key to building efficiencies, allowing visibility across multiple systems and reducing duplication of effort. When these solutions are delivered by one provider the synergies are far superior, reducing operating costs and making businesses more effective and profitable.

Discover the game-changing benefits of a recruitment operating system (RecOS) that integrates website, CRM, screening and back-office. A complete universe of next-generation deeply-integrated software.

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