People for Hospitality

Financial wellbeing and on-demand pay platform for hospitality

Transform your workforce retention and reduce recruitment costs with instant access to earned wages and AI powered financial wellbeing tools for your hospitality team.

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%

reduction in staff turnover within 12 months

£k

Average annual savings per 50 employees

%

Of staff report reduced financial stress

:1

Return on investment ratio

Chronic staff turnover

With average turnover rates of 75%, the hospitality sector loses experienced staff faster than any other industry, creating constant recruitment and training costs.

Financial strain on staff

Irregular hours, seasonal demand, and tip-dependent wages create unpredictable income, while nearly half of hospitality staff live paycheck to paycheck

Competition for talent

Higher-paying industries and shifting worker expectations make it harder to attract and retain quality staff.

Operational pressures

Frequent pay advance requests, understaffing, and coordinating overtime burdens managers, reduces profitability, and impacts service.

How financial wellness tools transform hospitality

On-demand pay and financial wellbeing tools aren’t just benefits; they form a strategic solution that addresses the root causes of hospitality workforce challenges while improving your bottom line.

❌ Staff frequently request salary advances

❌ High absenteeism due to financial emergencies

❌ Constant recruitment and training costs

❌ Difficulty covering shifts during busy periods

❌ Low employee satisfaction scores

❌ Staff leaving for marginally better pay

❌ Manager time spent on advance requests

❌ Unpredictable staffing levels

❌ High stress during peak seasons

❌ Poor online employer reviews.

✅Staff access wages instantly when needed

✅ Lower turnover saves recruitment costs

✅ Reliable staffing for consistent service

✅ Improved employee satisfaction and loyalty

✅ Competitive advantage in talent acquisition

✅ Automated system reduces admin burden

✅ Predictable workforce planning

✅ Smoother operations during peak periods

✅ Enhanced employer brand reputation

Regional restaurant chain dropped turnover rate by 42%

"Within six months of implementing On-Demand Pay, our staff turnover dropped from 89% to 52%. The constant recruitment headaches disappeared, and our team leaders can focus on service instead of hiring. Our staff surveys show the highest satisfaction scores we've ever recorded, and we're finally able to maintain consistent service standards even during our busiest periods."

Operations Director 23-location restaurant group

If you employ 50 staff and reduce turnover by just 15 people per year, you save £45,000 in recruitment costs alone that's a 300% return on your investment.

Churn Calculator

Industry-specific expertise

Deep understanding of hospitality payroll complexities, including tips, variable shifts, and seasonal employment patterns.

Seamless integration

Quick setup with existing payroll systems, minimal IT requirements, and full support from our hospitality specialists.

Advanced analytics

Track usage patterns, measure retention impact, and demonstrate ROI with comprehensive reporting dashboards.

Complete compliance

Fully compliant with UK employment law, including automatic handling of minimum wage calculations and holiday pay.

Revolutionise your employee benefits – with zero cost to your staff

For on-demand pay, your staff access their earned wages with no deductions, fees, or charges.

In addition, they’ll benefit from personalised, AI powered insights to help them track earnings, build long term savings and improve financial resilience.

It's a tangible, invaluable employee benefit that costs them nothing – all accessed via an intuitive mobile app.

Ready to transform your hospitality business?

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Financial wellbeing for hospitality FAQs

What is on demand pay?

On-demand pay is a service that allows team members to access a proportion of their wages at any point in the payroll cycle instead of having to wait for a weekly or monthly salary payment. This service is particularly useful for employees working in service industries such as hospitality or care where shift patterns may vary, and employees require additional flexibility around payment dates.

On-demand pay has multiple benefits for both team members and employers: -

Improved financial wellbeing as staff have more control over when and how they receive accrued earnings.
On-demand wages can be withdrawn using a mobile app which shows total salary earned to date and salary available to withdraw.
On-demand pay can be accessed instantly – once an amount has been selected for withdrawal it is transferred to the employees account instantly.
A small transaction fee is normally applied each time an employee withdraws salary from an on-demand app.
Employers benefit from improved productivity and staff engagement.

How does PayWise+ work?

Access PayWise+ integrates with your Access People for hospitality time and attendance and payroll systems. This enables all employee and pay period data to be automatically populated into the system, in real-time.

Your hospitality staff draw down a percentage of their earned pay through the mobile app, and pay a clear and simple fee for using the service
Access pays the money directly into the employee’s bank account, meaning it is cash neutral for operators and has no impact on your normal payroll processes
When payroll is run, Access retrieves the EarlyPay drawdowns and fees, which will show under deductions on the employee’s payslip
We will send an invoice and automatically collect the license fee at the end of each month

Employees can also leverage the AI enabled financial wellbeing features to:

See their earnings accumulate in real time, gaining complete transparency over pay
Access savings on everyday purchases with discounts for major retailers
Gain personalised, AI powered smart spending recommendations
Save as they earn, with high interest savings account options

How does a financial wellbeing platform pay support the hospitality industry?

Financial wellbeing focused employee benefits can be a huge help to the hospitality industry, particularly at a time when it is increasingly challenging to attract, retain and engage team members. A financial wellbeing solution including on-demand pay helps hospitality operations in various ways:

Reduces staff churn by supporting team member financial wellbeing, it is often classed as a valuable staff benefit that can be provided by hospitality businesses.
Improves productivity as team members are more motivated and engaged at work naturally their productivity improves, as does overall guest experiences.
Helps fill shifts as from our customer data those using Access EarlyPay tend to work an extra 22% of shifts.

Financial wellbeing tools and on-demand pay can be classed as important staff benefits and should be highlighted during any recruitment or engagement conversations. Whilst many are struggling with rising costs, having the financial freedom to access accrued wages when they need it, instead of having to wait until weekly/bi-weekly or monthly pay date contributes to improved financial wellbeing.

Related resources

Fill shifts more easily with Access EarlyPay

Watch webinar

Why on-demand pay could help hospitality