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What law firms gain from a legal sector-focused Managed Service Provider

UK law firms are under growing pressure to modernise. Clients expect faster, more secure services. Data volumes are rising. Cyber threats are becoming more sophisticated. Keeping up isn’t enough - you need to stay ahead.

That’s where Access Managed IT Services comes in. We help law firms accelerate their legal tech roadmap with expert support, practical solutions, and a clear strategy for growth.

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5 min

Written by Chris Morris, Head Of Pre-sales (Access Legal) .

Updated 28/11/2025

Why modernising your legal tech matters
How Managed IT Service Providers help law firms move faster
Real results from firms like yours
Choosing the right MSP for your law firm

Why modernising your legal tech matters

According to the SRA, 58% of UK law firms adopted new technology in 2024 to improve service delivery and efficiency. Yet, many firms struggle to build and execute a strategic technology plan due to limited internal IT expertise, outdated infrastructure, and time constraints.

Upgrading your tech stack can:

Improve productivity through automation
Enhance data security and compliance
Support hybrid and remote working
Deliver a smoother, more responsive client experience

For a broader look at the long-term benefits of managed IT support, explore our blog on how managed services help future-proof your law firm.

How Managed IT Service Providers help law firms move faster

A Managed IT Service Provider (MSP) offers expert support, proactive management, and scalable solutions tailored to the needs of legal firms. Here’s how an MSP, like us, can fast-track your technology roadmap:

1. A clear, strategic tech roadmap

Working as an extension of your firm, we help to align your IT investments with business goals. This includes auditing current infrastructure, identifying gaps, and building a scalable tech roadmap to support growth and innovation.

2. Security & compliance by design

Cybersecurity is a critical concern for law firms. The National Cyber Security Centre (NCSC) has reported a rise in ransomware attacks targeting legal firms. We bring enterprise-grade security solutions, including endpoint protection, data encryption, multi-factor authentication (MFA), and continuous monitoring, all aligned with SRA and GDPR compliance requirements.

3. Modern infrastructure, minimal disruption

Whether moving to cloud-hosted solutions, implementing Azure Virtual Desktop, or upgrading legacy systems, we have the technical expertise and resources to modernise infrastructure with minimal disruption.

4. Fully Managed Devices

From onboarding to security patching, we offer device management services that remove the burden from internal teams. With a fully managed device solution, law firms can ensure every user is equipped with secure, compliant, and high-performing technology.

5. Enhanced collaboration tools

We help implement and optimise collaboration tools like Microsoft Teams, Teams Telephony, and secure files sharing to support client communication, whether working in-office or remotely.

Real results from firms like yours

Pinkney Grunwells

“By moving Proclaim to a VDI, our users can now be more flexible with their work. This strategic move has also allowed our business to scale its IT framework effectively, supporting our firm's growth objectives and expansion roadmap. We’ve reduced our billing admin processes from 6 working days to 1.”

Read the full case study

Town Legal

“It’s freed up my time on the strategy fronts, thinking easier, quicker, and better for long-term plans. I would recommend AMS to peers based on their reliability and strategic support capabilities.”

Read the full case study

LCF Law

“Access Managed Services help us by being our extended IT team; they’re the people we lean on internally, from a projects and strategy perspective, to help us understand what the art of the possible is, what we can do with the technology that we have, and how we can get the maximum return on our investment.”

Read the full success story

Choosing the right MSP for your law firm

When selecting a provider, law firms should look for:

Proven legal sector experience
Familiarity with legal compliance standards (SRA, GDPR)
Scalable service offerings to match firm size and goals
Transparent reporting and clear SLAs

Choosing the right partner can make all the difference. If you're exploring options, our blog on key considerations when choosing a legal MSP offers practical advice to help guide your decision.

Accelerating your legal tech roadmap isn’t just about buying new software – it's about adopting the right strategy, tools, and partnerships to future-proof your practice. By engaging with a trusted MSP, law firms can overcome internal limitations, improve cyber resilience, and deliver better outcomes.