AU & NZ
SG
MY
US
IE
Law firms
SRA-compliant IT support with hands-on experience across the case management systems your firm relies on. We work with practices of all sizes, from high street firms to top 200 practices.
Why Access Managed Services
IT support that understands your sector, not just your servers
Most IT providers treat every client the same. We don't. We've spent 15 years working with professional services firms, which means we understand the software you rely on, the compliance requirements you face, and the uptime you can't afford to lose.
- Sector-specific expertise. We know the case management systems, compliance obligations, and working patterns of the sectors we serve.
- UK-based team, always. No offshore call centres. Our helpdesk is based in the UK and answers in under 30 seconds.
- Part of The Access Group. Backed by one of the UK's largest business software companies, with the stability and investment that brings.
- One provider, everything covered. Support, security, devices, cloud, and Microsoft 365, all from a single team with a single point of contact.
Our technology partners
Five services. One team. No IT headaches.
Whether you need full IT management or support for a specific part of your infrastructure, we have a service that fits and a team that understands your sector.
Managed IT Support
Our UK-based helpdesk is available 8am to 10pm on weekdays and 9am to 5pm at weekends, with an average answer time of 30 seconds. Whether it's a password reset or a critical outage, the same team picks up every time. No call centres, no queues, no runaround.
Cloud PC and hosting
Secure cloud desktops and application hosting that let your team work from anywhere, on any device, with 99.95% uptime. We host your environment in UK datacentres, manage performance and security, and handle all updates so your infrastructure never holds you back.
IT security
Round-the-clock threat detection from our Security Operations Centre, backed by dark web monitoring, Microsoft Secure Score management, and Cyber Essentials certification support. Threats are identified and contained before your team even notices, keeping your clients' data and your firm's reputation safe.
Managed devices
Latest-generation laptops and desktops from less than £1 per device per day, fully configured and ready to use from day one. If something breaks, we ship a replacement the next working day. No waiting, no procurement headaches, no unexpected capital costs.
Modern workplace
Give your team the tools to collaborate, communicate, and work from anywhere without the setup headaches. We handle your Microsoft 365 licensing, deployment, and day-to-day management so your people get a seamless experience across Teams, Outlook, and SharePoint without IT becoming a distraction.
Who we work with
Sector expertise that makes a difference
Recruitment agencies
Fast, reliable IT for high-volume, people-first businesses. We keep your consultants connected and your candidate data secure, wherever they're working from.
Accountants
Secure, compliant IT infrastructure for accountancy practices. Cloud-ready, GDPR-aware, and built to stay available when your clients need you most.
See how clients transformed IT operations with Access Managed Services
"Hybrid working was putting our IT under pressure. With teams working across home, office and court, our existing environment struggled to deliver consistent performance. By moving to a fully managed cloud platform, we've created a seamless experience for users wherever they work."
Delivering excellence in Managed IT Services
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Average time to reach our service desk
+
Years as a trusted IT partner for UK firms
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Uptime guarantee across all managed services
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Per device per day for fully managed hardware
Ready to take IT off your plate?
Talk to our team about your business's IT needs. No jargon, no hard sell, just an honest conversation about whether we're the right fit.