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The Real Deal: A Recruiter's guide to building loyalty
Craft winning experiences to improve profits and attract and retain your clients, candidates and staff.
book demoRecruiter's Resources
Find out how recruitment technology can help improve candidate, customer and staff experience and loyalty.
A Recruiter's guide to building loyalty - Part 1 Candidates as kings
Whitepaper
In a candidate-driven market, discover how to map and craft an exceptional candidate experience and learn the key takeaways to implement into your business.
A Recruiter's guide to building loyalty - Part 2 Putting employees at the heart of your business
Whitepaper
Discover, how to build positive employee experiences to improve staff engagement, retention and productivity.
A Recruiter's guide to building loyalty - Part 3 The power of the client experience
Whitepaper
Stand out in today’s competitive recruitment market by improving client satisfaction and retention by delivering more positive customer experiences.
10 ways technology can give you the best chance of success
Guide
How technology can help you to deliver more meaningful and profitable experiences.
How Major Players saved man hours and reduced errors from manual entry
Case Study
“Taking manual tasks away from our finance team and consultants has given them time to give a better service to our candidates and clients” Jonathan Levene, Operations Director shares his experience.
How Hyper Recruitment improved efficiency and reduced time to hire, fast
Case study
Hear from Ricky Martin, Founder and MD “We went from a database of zero to having hundreds and thousands of records, information and candidate histories”
How Regional Recruitment Services established a seamless payroll process
Case study
“We’ve come a long way in 10 years and can now easily process payroll for 450-500 workers per week.” Michael Clapton, MD shares his key learnings.
How Opus Recruitment Solutions grew from 30 to 275 staff across four countries
Case study
Nigel Ramana, MD shares his insight “The ROI and cost saving is massive and we only see it getting bigger.”
Access Workspace
Video
Explore Access Workspace, the transformative way to achieve a connected and engaged organisation.
Access Recruitment
Brochure
Manage your entire recruitment operation from candidate attraction to cash collection in just a few clicks. Download our brochure for more information about our complete offering for top recruiters.
Candidate to Cash - helping your complete recruitment process
Factsheet
Your path to improving your entire recruitment business – fuelling bottom line benefits and delivering greater productivity and efficiency.
How your client, candidate and staff experience will impact your recruitment agency’s bottom line
Blog
With the current figure of hiring at approximately £15,000 and poor candidate experience costing businesses millions, while attracting new clients is 25 times more expensive than retaining them, it’s clear that recruitment agencies can’t afford to ignore the experiences they’re providing their people.
Can your recruitment business afford to ignore your candidate experience?
Blog
The simple answer is of course, no. We’re living in a different time, one where good candidates are not so easy to come by and are far less disposable than they used to be. Most industries are experiencing huge skills gaps as generations leave the workforce and companies are left ill-prepared to fill their roles while recruiters scour and source to find the talent they need.
A horror story; what happens when candidates have a poor experience?
Blog
Reports show time and time again show that a poor candidate experience has a direct negative impact on the company in question. The initial four aspects to be affected within companies are: the company’s ability to find and hire top talent, the company’s performance, their reputation, and their business long-term.
Why client, candidate and your staff experience matters to your recruitment business
Blog
One of the most common phrases you’ll hear repeated around the workplace is that we’re ‘singing from the same hymn-sheet’ and in the case of your recruitment business, your clients, candidates and staff should all be singing your praises in unison. Candidate experience affects employee engagement, and employee engagement affects organisational performance.
Creating employee experiences so that your agency staff never want to leave
Blog
It’s no coincidence that the top three workforce management challenges facing HR professionals right now are employee retention, employee engagement and recruitment. The knock-on effect of a poor recruitment experience, through to onboarding, staff experience and ultimately turnover is your everyday chain reaction.
Learning from the best; examples of amazing customer experience
Blog
Customer experience is often only quantified by how satisfied you leave the customer. However, the danger in focusing on the endgame is that companies often forget about what goes into the experience itself. These four companies have put their customers’ needs first and used experiential marketing successfully to make their customer experiences stand out as amazing and noteworthy.
Quick technology wins
Blog
Recruitment is commonly viewed as a people-centric task – but that doesn’t mean technology should be seen as a threat. In fact, you can used it to complement and evolve the human touches to build customer loyalty.
How collaborative workspaces can improve your customer, candidate and staff satisfaction
Blog
Collaborative workspaces and software tools allow you to create clear information pathways, improving the recruiting experience for all parties involved, and inevitably elevating your company’s bottom line.
How Access Workspace can help your client, candidate and staff experience
Blog
Read how Access Workspace can help businesses shift from siloed working to collaborative open spaces, - and create a more efficient and accessible environment.
How Access Recruitment can help you; the secret to creating experiences
Blog
How to use tech to easily and efficiently create the best-personalised experiences for clients, candidates and staff.
Looking for more advice?
For more information about how we can provide you with the freedom to grow your agency get in touch to speak with one of our specialists today.
