AU & NZ
SG
MY
US
IE
How TEC Partners future-proofed technical recruitment with Access Vincere Evo
TEC Partners, a UK-based STEM recruitment agency, migrated from Access RDB to Access Vincere Evo to modernise its recruitment operations. A structured 12-month implementation delivered improved reporting accuracy, stronger data consistency, and enhanced performance visibility, enabling better KPI tracking and consultant management. These improvements have supported sustained growth over the past five years.
Challenge
- Legacy CRM constrained consultant productivity and operational scale
- Reporting lacked the depth and flexibility required for effective KPI tracking
- Data inconsistency across candidates and clients limited business visibility
- Technology integrations failed to keep pace with a growing recruitment stack
Approach
- Implemented Access Vincere Evo with a focus on consultant-led workflows
- Delivered targeted training aligned to real-world usage
- Maintained clear, benefit-driven communication to support adoption
- Rolled out the platform in structured phases to ensure sustainable change
- Partnered closely with Access to optimise usage over time
Results
- Achieved more accurate reporting and consistent data across the organisation
- Gained stronger operational visibility through enhanced reporting capabilities
- Enabled more effective KPI tracking and consultant performance management
- Simplified day-to-day workflows, improving system usability for consultants
- Increased confidence in business decisions through improved data integrity
Preparing to move beyond legacy systems
TEC Partners had relied on Access RDB for many years, but as requirements evolved, the platform increasingly limited the agency’s ability to operate efficiently at scale.
Our old system felt clunky, with limited integrations and reporting. It slowed consultants down and didn’t give us the visibility we needed across the business.
— Dan Benson, Operations Director
Several challenges prompted the need for change:
- Reporting tools that could not keep up with growing KPI and performance tracking needs
- Inconsistent data processing across candidate and client records
- System constraints that impacted consultant efficiency
- Gaps between the CRM and an expanding recruitment technology ecosystem
- Limited insight to support informed, data-led decision-making
TEC Partners required a modern recruitment platform that could centralise data while supporting the complexity of specialist hiring workflows.
Why Access Vincere Evo was selected
When reviewing CRM options, TEC Partners took a structured approach, assessing platforms against four key requirements: usability, automation, reporting strength, and integration with existing recruitment technologies.
Access Vincere Evo quickly became the preferred option.
Vincere felt modern, intuitive and recruitment focused. The workflow matched how our consultants work, and the product roadmap gave us confidence it would evolve with us.
— Dan Benson
A deliberate, structured implementation
Rather than rushing deployment, TEC Partners committed to a 12-month implementation period to ensure the system was fully embedded and adopted across the team.
The onboarding was structured and the support team guided us through each stage.
— Dan Benson
The rollout focused on:
- Training sessions tailored to real consultant workflows
- Clear messaging around practical, day-to-day benefits
- Ongoing feedback from consultants to address issues early
- A phased rollout to allow teams to adapt gradually
- Continued collaboration with Access to refine usage over time
As with any system change, there was an adjustment period. The team did adapt and now find it easier to use than our previous system.
— Dan Benson
Ongoing operational gains
Following full adoption, TEC Partners saw sustained improvements across core operational areas:
- More accurate reporting and improved consistency in candidate and client data
- Greater operational visibility enabled by coding, geotagging, and detailed reporting
- Stronger performance oversight: “Improved reporting has allowed us to track KPIs more effectively and drive consultant performance”
- Simplified workflows that consultants “now find easier to use than our previous system”
- Increased confidence in decision-making through more reliable data
We’re now familiar with the workflows, which mostly make sense for how we operate.
— Dan Benson
Proven over time with Access ecosystem
One of the clearest indicators of success is longevity. More than five years on, TEC Partners continues to operate on Access Vincere Evo, while expanding its Access ecosystem with Vincere Pay & Bill for timesheet management and Access Automate to support CRM automation.
This long-term commitment reflects the platform’s ability to deliver scalable, efficient recruitment operations that grow alongside the business.