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Major Recruitment streamlines operations and scales success with Access Recruitment software
With over 40 branches and partner brands across the UK, Major Recruitment needed a unified recruitment solution to replace manual spreadsheets, improve visibility, and simplify payroll for thousands of temps - all while maintaining data privacy and supporting both temp and perm teams.
Challenge
- Heavy reliance on spreadsheets and manual processes across teams.
- Limited visibility of performance data at a central level.
- Lengthy onboarding processes due to fragmented systems.
- Inconsistent reporting and complex, time-consuming payroll for 4,000+ temps.
- Need to unify workflows while maintaining brand autonomy and data privacy.
Approach
- Standardised processes across all branches, enabling instant visibility of performance data at every level.
- Introduced candidate and timesheet portals to automate payroll, reducing processing time from 1–2 days to just hours.
- Ensured data privacy and compliance across multiple brands within a unified system.
- Built a scalable, integrated platform supporting both high-volume temp and specialist perm recruitment workflows.
Results
- 1 - 2 days saved per week in admin and payroll tasks thanks to the candidate and timesheet portals.
- Improved visibility across the business, with director-level access to live performance data.
- Faster onboarding and training through in-product learning modules and guided walkthroughs.
- Enhanced client experience with branded CVs and personalised analytics dashboards.
- Scalable infrastructure supporting 400+ staff, 4,000+ temps, and dozens of brands.
Discover how Major Recruitment scaled to success with Access Recruitment software
From spreadsheets to streamlined success
With over 40 branches and 40 equity partner brands operating across the UK, Major Recruitment needed a recruitment software solution that could unify its operations while respecting the autonomy and data privacy of individual business units.
Before Access, every branch had its own spreadsheets. Every team had their own files, and for anyone centrally to be able to look at the figures, it was really hard.
said Lydia Herman, Operations Manager.
The agency’s reliance on manual processes made reporting inconsistent, onboarding time-consuming, and payroll complex - especially with over 4,000 temps on the books. As the business scaled, it became increasingly important to streamline workflows, improve data visibility, and ensure compliance across a diverse and fast-paced recruitment network.
We wanted to move away from siloed systems and bring everything into one streamlined process. That meant finding a platform that could support both our high-volume temp teams and our specialist perm consultants.
added Will Bottomley, Project Manager.
Saving days of work in hours
Major Recruitment selected Access Recruitment CRM Evo, Access Pay and Bill, and Access Screening to centralise its operations and support both temp and perm workflows. The integrated platform allows the agency to:
Standardised processes across branches
Since we implemented Access Recruitment CRM, my main focus has been to streamline all our processes. Now, with one click of a button, you can see any of our teams’ figures - even at director level.
said Lydia.
Save time with candidate and timesheet portals
Before we introduced our timesheet portal, it would take 1 to 2 days to run payroll. Now, because clients can input hours directly and it pulls through to Access Pay and Bill, it can be done within 1 or 2 hours.
Lydia explained.
Will echoed this:
We process around 4,000 timesheets every week. The portals have been a game-changer in terms of scalability and time-savings.
Maintain data privacy across brands
One of the most important things was data structure and compliance. We didn’t want to share internal data between brands, but we wanted to work in one system with the same process. Access offered the only product on the market that ticked those boxes.
said Will.
Enhance reporting with Access Analytics
Previously, reporting was done in Excel and could take days. Now, Access Analytics refreshes automatically. Once the templates are built, they’re ready to use every day, every week, every month.
Will noted.
Accelerate candidate submissions with Access Screening and HireAra
Before HireAra, it would take a consultant 45 minutes to an hour to format a CV. Now, it takes seconds. Everyone’s sending the same branded profiles to clients - it’s faster and more professional.
said Will.
One platform. Unified processes. Major results
Major Recruitment has streamlined operations with the Access Recruitment suite, saving up to two days a week in admin and payroll through candidate and timesheet portals. Directors now have real-time visibility of performance, while in-product learning accelerates onboarding and training. Branded CVs and personalised analytics enhance the client experience, all supported by a scalable platform powering 400+ staff, 4,000+ temps, and dozens of brands.
The biggest thing for me is the time it’s saving our teams. As soon as they see that, they jump for joy.
said Lydia.
Will added:
Access Recruitment CRM ticks all the boxes for both temp and perm recruitment. That’s rare in this industry - and it’s why we chose Access.
From automation to AI
Major Recruitment is continuing to roll out Access Analytics to more clients, expanding use of the candidate portal, and exploring AI-powered features like natural language data queries and automated job advert generation through Access Evo for Recruitment - which comes fully equipped with CoPilot.
We’ve scratched the surface with AI. Access is leading the way, and we’re excited to explore how it can help us streamline even more processes and enhance our service to clients and candidates.