Episode 9: Turn Departures into Opportunities

How do you turn employee exits into brand advocacy?

In this episode, we’re joined by Fiona Gould, HR Director at Mind in Camden, to explore how thoughtful offboarding processes, combined with HR technology and AI, can help convert departing staff into advocates who continue supporting your organisation's success.

We discuss:

Creating positive departure experiences that reinforce your employer brand
Conducting meaningful exit interviews that extract actionable insights
Ensuring smooth knowledge transfer
Leveraging AI for honest feedback and insights
Building networks of former employee advocates
Using data to identify and address systemic issues

Whether you're dealing with high turnover or seeking to improve your employer brand, this session will give you practical strategies and real-world insights.

Proudly in partnership with HR magazine and ReThink HR

01 04

Fiona Gould

HR Director, Mind in Camden

With 18 years’ HR experience across diverse sectors, Fiona specialises in building HR departments from scratch and delivering comprehensive generalist HR services. Fiona is passionate about employee wellbeing, communication, and enhancing engagement.

02 04

Zoe Wilson

Founder, ReThink HR

Zoe founded ReThink HR to help organisations optimise their HR technology investments. Leveraging 15+ years of senior HR experience, she guides clients through software selection and implementation to achieve maximum ROI.

03 04

Charissa King

Editor, HR magazine

Having worked in publishing for 15+ years, Charissa is editor of the leading publication for senior HR professionals. She is committed to amplifying HR voices and helping to drive strategic impact within the people profession.

04 04

Oli Quayle

Sr Director of Access Evo, Access Group

With 20+ years of experience leading global product and go-to-market strategy in tech, Oli now spearheads the development of Access Evo, a unique AI-powered software experience integrated across Access products.