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Payments Hotel Payments

Smarter payment processing for hotels

Say goodbye to chasing chargebacks, manual payment processes and disconnected systems.  

Payment intelligence delivered instantly.

It's not magic. It's Evo.   

Join the thousands of hotels simplifying their payment processes

Take your hotel payment process to the next level

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hoteliers using our smart software solutions.

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Awarded “Most Innovative Payment Solution” at the Merchant Payment Ecosystem Awards.

online check-ins using our digital systems.

Eliminate the stress of your hotel payment problems

Fed up of credit card fees and slow payouts?  

Cut the high credit card fees and speed up payment processes with competitive rates, clear transaction fees and an efficient payment gateway designed for hotels.  

Manual payment processes eating away at your time? 

Take the mundane manual pressures away by automating payments with our omnichannel platform to seamlessly streamline your payment processes.  

Are you ready to stop chasing chargebacks?  

Reclaim lost revenue by gaining a clear view of guest spend and real-time alerts for chargebacks or fraudulent activities to stay in control of your hotel payments.  

Why let data silos and errors hold you back?  

Avoid juggling multiple systems by integrating Access Payments with our PMS to keep your hotel systems in sync and see real-time payment reporting right when you need it.   

Transform payment processing with Guestline Evo

Elevate your payment operations with AI-powered intelligence:  

  • Ask Evo questions such as "Can you breakdown payments by method?" to get instant analysis across all systems.  
  • See payment patterns and failures in real-time without diving through reports.   
  • Connect payment data with room types and guest segments for deeper insights.  
  • Turn hours of reconciliation into seconds with automated intelligence.  
  • Compare payment performance across all your properties instantly without the hassle.  

Simplified payment processes whenever you need it

Streamline payments in 4 easy steps

Step 1- Quick and easy transaction

Guests can securely pay through your website, OTA, phone or your hotel’s EPoS terminal for a simple and convenient payment experience.

Step 2 – Instant authorisation

We then facilitate real-time payment processing via our authorisation partner Trust Payments to verify every transaction.

Step 3 – Secure tokenisation

A token is stored against the reservation once all payments are approved to keep the booking secure.  

Step 4 – Swift settlement

Funds are then transferred to your hotel's bank account within the next working day for a quick and easy turnaround.

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Payments FAQs

What types of payments does Access Payments use?

Access Payments processes and accepts debit and credit card payments and alternative methods either online, over the phone or face-to-face.

How long does it take to integrate Access Payments?

Our speedy onboarding takes around 3 business days with support from our expert team.

Are Access payments 3D secure?

Yes, they are 3D secure to ensure payments are handled safely online.

What is Guestline Evo and how does it work with Access Payments? 

Guestline Evo is an intelligence layer that connects Access Payments with all your other Guestline systems. It enables instant payment analysis, pattern recognition, and real-time insights without manual reporting.

Can Guestline Evo help identify payment issues?

Yes. Evo provides instant visibility into payment failures, patterns by payment method, and trends across all channels, helping you spot and resolve issues faster.