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Hotels:

Elevate your guests’ check-in and check-out journey with self-service software

A self-service hotel check-in system to give your guests a stress-free arrival and free your front desk from queues and paperwork. 

  • Self-service check-in and check-out without long wait times. 
  • Individual key delivery so your guests are in control of their stay. 
  • Process payments at the self-service kiosk to avoid long queues. 
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Hotel check-in software that solves the everyday struggles at your front desk

Goodbye reception queues, hello happy guests. 

Queues slow everything down? 

Let your guests check-in and out with ease through our self-service kiosk so they can skip the queue, complete the process themselves and start their stay stress-free. 

Too much admin for your team?  

With a self-service check-in/out system acting as your 24/7 virtual front desk, your team can spend less time on paperwork and more time delivering a great experience. 

Missing chances to upsell?  

Offer relevant upgrades or add-ons at just the right moment, helping you increase revenue with no added effort. 

Want real-time data to see your hotel performance? 

Our self-service kiosk software ensures you collect accurate information, syncing directly with your PMS to keep records clean and up to date. 

Transform your guest journey with our hotel self-service kiosk software

Faster check-in and out processes mean less admin

Let guests complete registration, payment and key collection on their own to reduce lobby traffic and speed up arrivals. 

Let guests manage their own stay

Give guests the freedom to view, change or cancel their reservation as well as cutting or replacing their own room key without calling the front desk to give them control of their stay.

Cut the paperwork and keep the data clean 

All actions by your guests are sent straight into your PMS, helping you see in real-time where action is required.

Grow revenue with well-timed extras

Offer upgrades, add-ons or other services to the right guest at the right time with the data collected during their stay. 

How our hoteliers have streamlined their check-in/out processes with self-service solutions

We're delighted with The Access Group's digital registration software - it has been thought out really well and covers every aspect of the guest journey. It’s helped minimise the number of people in reception and has taken the pressure off the check-in process, generally making it more efficient and risk-free. The guests are now filling in their full details (including their email addresses) meaning the data is accurate, up-to-date and can be used for marketing purposes as most agree to receiving further comms from us.

Patrick Jones - General Manager Tewkesbury Park Hotel

The perfect match for your wider hotel tech stack

Win more direct business with a high-converting booking engine that brings guests straight to your site. 

Give guests a smoother, more secure way to pay, before arrival, at check-in or on departure. 

Sync guest data, automate tasks and personalise every stay with our cloud-based property management system. 

Bring together room, food and drink charges in one system making spending seamless and fully connected.

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Self-service software FAQs

What is a self-service hotel kiosk?

It is a touchscreen and interactive device which guests can use at the entry point of your hotel where they can manage their check-in/out journey, payments and issue their own keycards without the hassle of waiting in long queues. This saves time for both your guests and staff as minimal assistance is required.

What are the benefits of using self-service kiosks in hotels?

There are many benefits that self-service kiosks can bring to your hotel such as:  

  • Saving time on front desk queues.  
  • 24/7 option for guests who are arriving at unsocial hours.  
  • Improved operational efficiency for staff to focus on other hotel areas.  
  • Increased data accuracy for you to see real-time results.  

How do self-service kiosks integrate with hotel systems?

Our self-service software can be fully integrated into our PMS where you can see real-time reporting on your guests stay to improve processes and streamline operational efficiency. You can also integrate our payment processing software so guests can manage their payments without any hassle.