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Central Reservation System Central Reservation System

A CRS that simplifies your distribution strategy

Direct bookings, GDS connections and OTA visibility all managed effortlessly from a single CRS

Trusted to help you coordinate rates, bookings and your inventory, our smart CRS software gives you unlimited control over your hotel business anywhere at any time. Increase your RevPAR, streamline operations and elevate your distribution channels all in one central location. Want to find out more?

Join over 3500 hoteliers transforming their CRS

Turning complex bookings into simple management

Reservation and booking errors leading to unhappy guests?  

Avoid awkward conversations with disappointed guests by centralising your bookings and reservations so front desk staff can enjoy seamless check-in/check-out processes.  

Lacking real-time insights across your hotel business?  

Gain a full overview of your hotel’s data and analytics for booking trends, performance and guest services so you can make informed decisions.  

Are your teams frustrated with outdated booking processes?  

Take the stress away from your staff by delivering on-screen reminders for upsell or guest information so they can provide exceptional guest experiences.  

Struggling to create personalised guest experiences?  

Utilise guest data such as their past preferences, special requests and booking history to cater to everyone’s needs and enhance their stay.  

It's more than just a CRS

Hotel booking engine

Booking Engine

Increase direct bookings with a flexible, branded experience, extensive conversion tools and workflow options from the same CRS platform.

Distribution

Channel Manager

Direct connections and strong partnerships with 2000+ OTAs and metasearch engines worldwide.

Customer Relationship Management

GDS Connectivity

Seamless connectivity for content and real time availability for all GDS channels.

Central Reservation Office

Voice Application

Real time content and availability direct from the CRS, no separate setup or system required, perfectioned for multi-property call centres.

Powerful CRS features built for modern hoteliers 

Extension of your team

An extension of your team

Gain enterprise level capabilities without enterprise level complexity. 

  • Manage rates and channels from a single platform. 
  • Reduce manual updates and costly mistakes. 
  • Move faster with support from knowledgeable hospitality experts. 

Enterprise-level control

Enterprise-level control

Simplify complex operations with tools that give you total power. 

  • Multi-property visibility. 
  • Centralised rules and restrictions. 
  • Consistent control across every location. 

Boost revenue with automation

Boost revenue with automation

Increase your booking value without increasing workload pressures 

  • Dynamic pricing tools that respond to demand. 
  • Smart upsells throughout the booking process. 
  • Checkout recovery to bring guests back and win more bookings. 
  • Flexible group block management. 

Scale content and reach

AI tools that scale your content and reach

Let AI handle the heavy lifting so teams can focus on your guests. 

  • AI-optimised content for accuracy and consistency. 
  • Instant translations for global markets. 
  • Channel-specific messages and formatting. 
  • Less manual editing and more on-brand marketing. 

Branded booking flows 

Branded booking flows

Make every digital touchpoint feel like it’s from the same place. 

  • Customize fonts, colors, layouts and CTAs. 
  • Support multiple properties or brands in one system. 
  • Deliver a seamless, trustworthy guest journey that converts. 

Why our customers choose us

Contact us

Ready to centralise reservations and optimise your revenue?

Transform complex bookings into easy wins with our CRS solution to unify data, strategize pricing and maximise revenue today.  

Easily manage your hotel reservations, invoicing, reporting and check-in/out processes all in one place. 

Our direct portal to your chosen marketplaces to help you optimise your distribution mix. 

Enhance hotel operations and efficiency with real-time reporting, easy payment processes and cloud-based functionalities.   

Seamlessly manage payments from all areas of your hotel operation including direct bookings, front desk payments and kiosk upsells with our integrated payments system. 

Hotel CRS FAQs

What is a hotel CRS?

A CRS, also known as a Central Reservations System, allows users to manage reservations for all properties in their group from one central location. 

Can your CRS help increase direct bookings?

Absolutely. Our CRS helps centralise your bookings in one place so you can provide a seamless service for your guests. You can also integrate our CRS software with our other tech tools such as our PMS and RMS solutions to streamline operations and keep your hotel thriving.

How does a CRS differ from a PMS?

A CRS mainly focuses on managing and distributing reservations across multiple platforms. On the other hand, a PMS primarily manages daily operations such as your check-in and check-out processes, payments and housekeeping.