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Whitepapers and Guides for the Hotel Industry
2025 Report: AI in the Hospitality Sector
A look into how artificial intelligence is transforming hospitality operations and guest experiences. An exclusive sector report in collaboration with 1,000 businesses and 8,000 consumers across six international markets.
Key insights:
- Businesses waste 286 hours per year (roughly 36 working days) switching between disconnected systems#
- 13% of operational costs lost due to unconnected systems
- 57% of consumers say technology has significantly improved their hospitality experience
Read the full report to uncover how AI integration can reduce costs, save time and enhance guest satisfaction.
The future of hotel loyalty starts today
Guest loyalty is not just a program built into your systems, but an experience they will never forget. In our playbook, we take you through new ways to make your guests feel even more valued and unique using an integrated tech stack.
Discover how to transform your guest retention with AI-driven personalisation, engagement tracking and gamification to boost bookings and build long-lasting loyalty.
Become a marketing pro with our Digital Strategy Secrets for Hospitality minibook
Guests are discovering, booking and engaging with hotels in a completely different way than a few decades ago. The advancement of technology has played a significant role in the hotel industry, and you need to be prepared.
Our Digital Strategy Secrets for Hospitality 2025 is your handy guide for navigating the full-guest journey with smarter, AI-powered tactics. Be in the know with hospitality marketing trends, strategies and insights that will get you ahead of the game.
The importance of a deep, native integration between your CRS and CRM
Making sure your technology stack is connected and properly integrated is what makes a hotel go from good to great. Your guest data is your most valuable asset to drive direct bookings and increase hotel revenue, so you need to get your tech right from the start.
Future-proof your hotel with successful hotel distribution strategies
Keep your hotel ahead of the hospitality game with our hotel distribution whitepaper that takes you through the essential trends and strategies to make your hotel thrive. Explore how leading hotels are optimising their profitability, bookings and guest experiences with smart software solutions and AI integrations.
Solving the crisis of fragmentation in accommodation
The challenges of disconnected and disjointed systems are more common than you might think, and they could be holding back your revenue opportunities. Juggling multiple systems, spreadsheets and data is not efficient in the modern hotel industry, but what if there was a better way?