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Success story:
The Priory Hotel
Product
Revenue Management System
The Priory Hotel: Driving revenue growth with Access RMS
The background
Situated in the historic town of Caerleon, The Priory Hotel & Restaurant offers visitors a quaint and unique stay with 27 bedrooms and a 100-cover restaurant. Known for its warm hospitality and charming character, the hotel caters to leisure and business guests who are looking for an unforgettable experience.
The challenge
For over a decade, The Priory Hotel have solely used Access’s Property Management System (PMS) but were missing a dedicated revenue manager to save time and automate data. Deputy General Manager Attila Juhasz handled revenue management alongside his operational responsibilities and often found it difficult to prioritise rate optimisation.
Previously, the hotel outsourced revenue management services at a cost of £700–£1,000 per month, which delivered results but proved to be costly over time. This meant that an affordable and robust RMS software was needed to help support the hotel operations and business targets.
The solution
When we offered Attila a free trial of Access’s Revenue Management System (RMS), he saw a huge opportunity to streamline operations and improve profitability without having to break the bank. Our RMS provided:
- Automated rate management – Eliminating the need for manual checks and adjustments.
- Easy onboarding and setup – Ensuring a smooth transition to the software with on-hand support.
- Strategy Builder tool – Enabling data-driven decisions without the hassle.
The results
Our RMS software was seamlessly integrated into Attila’s hotel systems to help him and his team overcome their biggest operational challenges. They saw:
- Significant time savings for teams, freeing them to focus on guest experience and operations.
- Improved occupancy and average rates, with thanks to our dynamic pricing and automation features.
- Exceptional value for money, compared to previous outsourced solutions that became costly.
