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2025 Report: AI in the Hospitality Sector  

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A look into how artificial intelligence is transforming hospitality operations and guest experiences.

An exclusive sector report in collaboration with 1,000 businesses and 8,000 consumers across six international markets.  

Key insights:  

  • Businesses waste 402 hours per year (roughly 50 working days) switching between disconnected systems 

  • 13% of operational costs lost due to unconnected systems 

  • 57% of consumers say technology has significantly improved their hospitality experience 

Read the full report to uncover how AI integration can reduce costs, save time and enhance guest satisfaction.