Watch the Intelligence Engine in Action

See how AI-powered segmentation transforms live customer data into instant, revenue-driving marketing decisions.

Hospitality CRM

Turn Live Customer Data Into Immediate Action

Acteol Evo Intelligence Engine uses AI to process live customer data and automatically group audiences into meaningful, revenue-focused segments - including At Risk, Need Attention, and Can’t Lose Them.

Each segment surfaces critical insights around:

Customer value
Behaviour patterns
Demographics
Loyalty status

So your team knows exactly where to focus - instantly.

In this 3-minute demo video, you’ll discover how to:

Explore detailed segment insights in real time
Launch targeted campaigns directly from Campaign Builder
Track customer movement between segments
Monitor performance with AI-generated summaries
Act on clear, automated recommendations

With analysis handled automatically, your marketing team can spend less time reporting - and more time driving growth.

What do our customers say about Acteol?

"I've worked with Acteol across Stonegate Group and Fuller’s for 3 years. Atreemo is one of the best CRMs—detailed, insightful, and supported by a team that challenges us to achieve more. Jill, our Account Manager, truly understands our business and helps us get the most from the system. Acteol’s support has been key to my success."

“It has been a pleasure working with Acteol. Our account managers Charlie and Anna are always very responsive, eager to help and they provide invaluable support for our business.”

"Bringing Acteol on board as well has really helped us to understand the customer journey, so we have that full circle of engaging the customer right from the start."

Stonegate Group, the UK's largest pub company, found a refreshingly cool way to achieve an 81.5% email open rate (that's 4x the industry average!) and an astonishingly high voucher redemption rate with their unique surprise and delight campaign thanks to the power of real-time technology, Acteol CRM.

"It has become an integral part of the tools I use to influence business decisions. The differentiator between Acteol and its competitors will always be their willingness to work on integrations with other providers allowing me to…better understand behaviour. Supported by a variety of modules [it simplifies] the number of platforms we use."

"The software is not only intuitive to navigate and give us an invaluable SCV, but Acteol also provides the support required to be able to use it effectively. Being able to manage our customer database through a system that can be integrated with our wide suite of data sources allows us to work more efficiently at all levels within the business."

"I have nothing but positive feedback from my experience with Acteol’s Atreemo so far. It’s been a pleasure working with such a powerful platform combined with a knowledgeable and helpful team. Our Account Support team are always on hand to help. They have been particularly supportive in putting together and executing a new CRM strategy for our business, plus taking our digital marketing department to the next level."

"The Atreemo system has allowed us to better gather and read data and get to know our guests by tracking visits and usage of vouchers. We have also been able to introduce a loyalty scheme which we can also track. I can always rely on [the account team] to keep track of our requests and projects, get tasks done and make suggestions for future projects. And raise anything I may have missed!"

"We have had a very positive experience with Acteol’s Atreemo. Not only has the software been helpful in creating more intelligent and bespoke marketing campaigns and learning more about our audience, but the help and guidance from the support team has been vital in creating a forward thinking CRM strategy."