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Visitor booking system for care

Access Collins enables you to automate visitor bookings so you can manage visitor numbers and ensure appropriate buffer times between visits to ensure safety and comfort for residents and staff. The software keeps your clients connected to their loved ones, whilst ensuring your visitor levels are properly managed.

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Visitor booking system

  • Create buffer times to allow a suitable gap between visitors
  • Control numbers by setting how many people can visit at one time

  • Direct booking system means that users can book their visit automatically, rather than booking over the phone

  • Disclaimer option for users to declare they do not present COVID-19 symptoms

  • Real-time system so carers can view the most up to date roster of visitors

  • Easily edited to update policies, such as 'no longer needing to social distance'

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Keeping residents connected to loved ones

Video call booking system

Video calls can be booked through Access Collins as well as visits. Video calls are a great alternative to in-person visits in the current climate and also provide more connection for residents with their loved ones.

Video calls can be scheduled based on how many tablets are available within your care organisation.


Collins is not a video calling platform, therefore video calls can be made for any platform such as Skype or Zoom leaving it up to your care organisations' preference.

Automated system for booking in video calls, just like in-person visits. Real-time system so carers can see the roster at any time ensuring no resident misses their video call.

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See the software so many organisations use to deliver the highest quality care

Visitor log book software for care FAQs

How do you manage visitors with software?

You can manage visitors with software by using a visitor management system to allow visitors to find, book and change their visit slots via an online portal, with inbuilt and customizable rules to ensure visitor numbers are kept to a safe and manageable level.

What is visitor management software for care?
Visitor management software for care enables managers of care services or other personnel to easily schedule visitors with conditions and constraints according to pre-set rules, for example maximum number of visitors at one time, or mandatory time buffers between visitors. These rules can also be customised to fit the specific circumstances of care types or locations.
Visitor management software also enables visitors to directly book a visit slot based on what slots are available. This means visitors do not need to call in to book or reschedule a visit. Staff do not need to field these queries over the phone or email and do not need to spend valuable time scheduling and rescheduling all these visits.
Visitor management software for care is predominantly used in residential care (nursing homes and care homes) but can also be useful in other care settings, supporting living for example.

Complete care suite to deliver Outstanding residential care

Whether you operate a care home, nursing home or care in another setting, The Access Group has the solution you need to manage and improve your care services. We've been providing software to residential care providers since 1999 and have continuously adapted, expanded and improved the solutions we offer to ensure our customers have the best tools available to meet the challenges they face and will face in the future.

With flexible solutions to manage medicines, care planning, compliance, training and more, The Access Group can give you the solution to address a specific need, or the complete solution to fully digitise your care service.

Our solutions are ISO 27001 security and Information Governance Standards compliant, with varying degrees of access control for different users to ensure data security without compromising ease of use and accessibility.