Roundsman
Dairy delivery software
Transform your dairy delivery operations by enabling your business and your teams to work far more efficiently. Take customer orders online, control depot and driver stock levels, issue invoices and get paid quickly.
Ideal for local rounds from a single site right up to large scale, multi-depot operations – the Access Roundsman dairy delivery software solution is designed to help your business stay ahead.
Why use our milk round software?
The dairy and chilled products delivery marketplace is highly competitive, which is why it’s vital to maximise efficiency whilst delivering the best customer experience.
That means engaging with your customers online, enabling more effective delivery interactions, reducing paperwork, and making best use of tools and technology to support and empower your workforce.
Access Roundsman ensures that your operations run smoothly, with one joined up system to support your entire team from back office to customer service to the depot and your drivers.
5 key milk round software benefits
- Better customer experience: Your dairy delivery customers can go online at a time that suits them to place or change an order, pause regular deliveries, even make payments.
- Faster response: Any problems, even from live deliveries, can be flagged up quickly, allowing for a quick response.
- Improve internal communication: Drivers and back office teams can communicate instantly - so issues such as traffic delays or customer feedback can be shared and acted upon promptly.
- Easy to use: Our dairy delivery software is designed to be easy for your teams to use. Instant access to the right information in one place helps everyone to work more efficiently.
- Reduce admin: There is no need for your back office team and your drivers to rekey information, reconcile stock or count cash after every round. Telephone queries from customers are reduced too.
Key milk delivery system features
Customer Portal and app
Branded with your business logos. Your business and doorstep customers can self-service including ordering and making payments directly to you from their desktop or smart phone.
GPS tracking
Keep track of dairy deliveries easily and know exactly when drops are made.
Driver mobile app
Prompts each driver through their vehicle checks, shows each drop, records details with multiple options to capture proof of delivery. It allows for product requests, payments and returns to be accommodated.
Customer management
Process changing customer requirements such as delivery holidays, pricing and volume discounts, regular and ad hoc orders, invoicing and cash payments.
Stock management
Keep track of your entire inventory, not only depot stock levels but also exactly what products are on every vehicle at any point in time. Round reconciliation can be achieved at the touch of a button.
Management reporting
Stay on top of what is happening in your business - Access Roundsman provides useful management reports based on the latest information.
FAQs
How much guidance and support do you provide for set-up?
We use proven implementation plans to cover each step in the process so that you can be up and running quickly. Our in-house developers are on hand to support you as needed. And don’t forget, Access Roundsman is built with dairy delivery businesses in mind, so it’s intuitive and flexible, and your teams should find it easy to use.
Is Access Roundsman suitable for our doorstep deliveries?
Many of your dairy delivery customers will welcome the option to place their orders online as it will make their lives easier. Your customers can use the portal or the app to order and pay, and to make changes if needed. Access Roundsman also enables drivers to take payments, offer additional purchases and take back returns from your doorstep customers.
Can we use Access Roundsman for our business customers?
Yes. Simply give your business customers access to your branded portal where they’ll find everything they need to manage their account on a day-to-day basis, including placing and amending orders and viewing invoices. Giving your business customers the option for self-service at their convenience is helpful for them and also reduces the workload for your back-office team so they can focus on more value-added tasks.
What management information is available?
You can use Access Roundsman to effectively keep track of your business performance. Delve into the data on individual rounds, customer accounts and payments as well as monitoring stock levels. Managers have access to a suite of standard reports along with the option to create new ones to suit their particular business needs.
How much does Access Roundsman cost?
We take into account the size of your dairy delivery business and the number of users accessing the system, so the price will vary accordingly. Once we understand your specific requirements, we will provide you with a pricing structure plus insight into how you will achieve a return on your software investment.
