Working with Wireless Social has been a great experience. Having had the pleasure of working with both Rhi and Rebecca, they are proactive, knowledgeable, and always willing to help. Their guidance with the platform has been key in helping Pure collect valuable customer data, allowing us to grow our business while optimising landing pages to increase opt-in rates.

Wireless Social continuously innovates, bringing out new features or improvements that directly support our business goals. Their insights tool is intuitive and easy to use, giving us access to all the data we need at our fingertips. I highly recommend them to any business looking to gather customer data through WiFi in hospitality!

Wireless Social make it ridiculously easy for our customers to access Wi-Fi and as a result are comfortably our largest source of customer acquisition month after month with market leading opt in rates. The product and support is fabulous, but the true value of our partnership is how we work together.

Wireless Social are always proactive, challenging us with new ideas and technologies that can keep our existing customers engaged and attract new customers. 

We’ve been working together with Wireless Social for a couple of years, and we’ve been delighted with all aspects of their service. With our rapidly scaling business, choosing an agile partner who was able to respond to tight deadlines, and adapt to changing needs was critical. The Wireless Social team really cares about our business, and supports us in a true partnership fashion. BrewDog is committed to delivering personalised, timely communications across multiple channels, and Wireless Social is now an integral part of our digital ecosystem around the world. 

Wireless Social have been an invaluable asset to the Fuller's business. They are experts when it comes to providing data and insight to the hospitality industry - data and insight that can be used to make commercial decision at a trading level. The team are always professional and add value at every turn - a real asset to any organisation.

We’ve been working with Wireless Social for a number of years now, having chosen them for their industry expertise and leading guest Wi-Fi and analytics solution. The onboarding, personalisation of venue journeys, and integrations to our CRM / BI tools has been seamless, helping us to maximise customer engagement rates, and supporting our desire to communicate with customers in real-time. 

The content box option gave us the chance to grow our e-mailable database allowing for further segmentation. After trialling this in half of our restaurants we sure a huge increase of +4.7% in opt-ins and +25.1% more new marketable users. We are now looking at rolling this out across the whole company. Rhiannon and Mike have gone above and beyond with their support and knowledge which made adapting the customer journey very straight forward.

Thanks to Wireless Social, we could collect more than 7k guests’ opinions in less than two months! Thanks to the record survey completion rates, we managed to get valuable data on how our customers discovered our brand.