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Trail

Hospitality checklists for productive teams

Trail's simple hospitality checklist software replaces your paper processes with digital checklists and record logs. It works on any device, guiding your teams through their day from opening checks to food safety to cashing up.

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Streamline the working day with checklists

Trail lets teams know what needs doing and gives them the tools to get it done—quickly and easily.  

  • Digitise the working day so everyone knows what to do and when to do it 
  • Get new and existing teams up to speed quickly 
  • Remove distractions and help everyone deliver consistently great service
  • Automate repetitive workflows with hardware integrations 
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Safer, smarter food safety

Trail is approved by EHOs for perfect record keeping.

  • Protect your business and confidently prove your compliance with a safe digital record of your tasks and food safety checklists
  • Make safety a habit and avoid incidents with bite-size tasks woven into your day
  • Drive accountability and make sure nothing is missed, keeping you inspection ready at all times

Gain total visibility and control over multiple sites

Real-time insights and dashboards provide head office with remote visibility over multiple sites.

  • Monitor performance and discover trends
  • Improve the communication loop between head office
  • Keep improving with actionable data
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Over 245 million tasks completed with Trail, our hospitality checklist app

Trustpilot

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We turned our Costa Checks and various compliance forms into regular tasks on Trail, which not only saved us time and money but has contributed to some of the best scores we have had.

Delroy Daniels - Operations Director Costa Coffee

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Before Trail, sites and Operations Managers spent too much time back-of-house.

Trail has cut site admin, so now we have more time to coach teams and focus on our unique customer experience.

Marta Pogroszewska - Retail Director Gail's Bakery

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2017 was a great year for us - we reached 25 restaurants and took Honest out of London for the first time in Cambridge, and then Reading.
Its been a massive learning curve. It was only 8 years ago me and my mate Tom were serving burgers from a street stall at festivals, so adapting the business as we've grown has been key.
That's where Trail comes in - it's enabled us to reduce email noise, paperwork, admin and simplify communication to our managers, allowing them to get on with what they should be doing - talking to our customers and driving sales!

Philip Eeles - Co-founder and Operations Director Honest Burgers

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Trail’s simple to use interface has been very useful for us. We’ve rolled out to all locations with amazing feedback from our teams – Trail is making it easier for them to ensure our food and safety practices are upheld.

Tracey Colbert - Director of Risk and Compliance Wagamama

It’s not just a blanket list of tasks like other software. Our managers understand why their teams need to complete these tasks because they helped shape them.

Jay Brown - Operations Chef Almost Famous

Trail has given us valuable insight into how we can make things better and improve our operations.

Paul Hooker - Operations Director BTP

Our team members have really embraced the technology as it’s easy to use and fundamentally makes their lives easier

Laura Peasden - Operations Manager Filmore and Union

Trail helps the industry move forward

Kathryn Emmett - Sustainability and Compliance Manager Bill's

We have invested in Trail and we are already seeing a huge benefit across the entire group.

David Tracey - Operations Director Manorview

Trail has been able to absolutely mirror our previous due diligence procedures

Sue Davies Reeve

Streamline your processes and maintain compliance

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Features of our hospitality and restaurant checklist app

Our checklist software is ideal for…

Restaurants

Whether you want to optimise your opening or closing processes or ensure food safety compliance, our restaurant checklist app is easy to use.

View our restaurant software

Pubs and bars

With our checklist software, you can streamline everyday tasks in your pubs and bars while leveraging data-driven insights to enhance performance.

View our software for pubs and bars

Food to go

Enhance efficiency fast food restaurants with checklist software that allows you to organise tasks, maintain compliance, and uncover trends.

View our fast food restaurant software

Hospitality checklist app FAQs

What is a hospitality digital checklist?

Digital checklists are used by hospitality businesses to help manage and organise daily tasks, processes and procedures to ensure essential tasks are completed throughout the day. It provides a safe digital record of your tasks and food safety checklists.

How do digital checklists compare with paper processes? 

Both digital checklists and paper processes have advantages and disadvantages for hospitality businesses and there several factors including price, reliability, ease-of-use and necessity that you should consider when making the switch from paper to digital.

Read our article on digital checklists vs paper processes to find out which is best for your business.

Explore our hospitality solutions

Industry-leading hospitality software to drive efficiencies, improve profit margins and reduce administration time

Simplify the customer experience and increase the speed of service with hospitality EPoS, kitchen display system and mobile order and pay system

Track every guest interaction to create a powerful Single Customer View with hospitality CRM

Control your procurement process with complete visibility of expenditure for maximum savings with purchase to pay software, menu management software and food waste software

Drive more bookings, raise your venue’s profile and generate more sales with hospitality reservation and table booking software

Manage your tickets and guest administration, promotions and sales of any kind of event with ticketing software

Simplify and automate employee management with HR software for hospitality, payroll and hospitality LMS

Easy-to-use online gift voucher management software that allows you to make extra sales in your bar, restaurant or hotel with no set up costs.

Replace your paper processes with digital checklists and record logs 

Automate workflow, reduce paperwork and make speedy fixes with property maintenance software

Hospitality CRM

CPL Learning

Booking and Reservations

EPoS

Property Maintenance

Order and Pay

Access Procure Wizard

People for Hospitality

Tonic Ticketing

Find out more about our food safety software

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