OneFylde: Achieving Excellence with Access Care Planning and PeoplePlanner Software

Challenge:

• Seeking an all-in-one care planning and management solution.
• Their previous system was outdated, clunky, and had limited access to information.
• Staff could only view their own rota, unable to see others'.
• They needed a modern, organized, and user-friendly system.

Approach:

• Update their current system for something more flexible.
• To save time on admin and spend more time with service users.
• A software that accommodates supported living, homecare and activities.
• Organising all of the information they needed on one system.

Results:

• Access software gives the care team more time with service users and enhances support.
• The new system organizes work, updates rotas automatically, and improves record keeping.
• OneFylde easily delivers quality care and demonstrates compliance with CQC.
• PeoplePlanner manages staff scheduling and finance functions.
• Access Care Planning monitors care quality and business performance.
• Combining both solutions provided a comprehensive care management solution.
• Electronic care planning, monitoring, scheduling, and finances were all integrated
• Supported by The Access Group for streamlined implementation and support.

Staff across the charity share what the software has done for them

The reason why we have chosen Access is because it is accommodating all three areas; supported living, homecare and activities. – Tatiana Bentley, Business Analyst for OneFylde

If CQC walked in tomorrow and they wanted certain areas of information, whether supervisions or appraisals, we can just pull that from the system and pull reports which we’ve never been able to do before. – Emma O’Neill, Head of Support for OneFylde

Because all the documents are online, we can provide more time to the people we support, helping them get out there and live life to their full potential – Kelsey Smith, Home Care Coordinator for OneFylde

Overcoming Challenges

OneFylde provide support, accommodation and activities for adults and young people with learning disabilities across the Blackpool, Fylde and Wyre areas. As they continued to add more clients and more carers to their service, they started looking for software that could help accommodate three areas; supported living, homecare and activities, while organising everything on one system.

After having used a different software that was found to be outdated and clunky with limitations on what information could be viewed, the charity was seeking a modern, up-to-date system that was organised, easy to use and accessible.

 

Implementing Access PeoplePlanner and Care Planning as a solution

After the demo, OneFylde decided to choose Access Care Planning for their all-in-one care planning and management solution, and Access PeoplePlanner for the functionality of essential processes such as the planning of people and staff rotas.

More Free Time

Access has given the care team a lot more time to spend with the people they support and allowed them to spend more 1-1 time with their service users.

Better Organisation

The new system effectively organised OneFylde’s work and saved time. It centralized rota management, automatically updating changes across all schedules. Accessible from any internet-connected device, the software enhanced record keeping and ensured compliance by consolidating information in one place.

Enhanced Compliance

After using these products, OneFylde found it easier to deliver outstanding quality care to their residents and easily demonstrate compliance with CQC by building their quality assurance including processes, tasks and event management. PeoplePlanner meant they could manage essential processes like planning of people, staff rotas and finance functions, including payroll and invoicing. With the functionality of Access Care Planning allowing them to monitor care quality, business and financial performance simultaneously.

Combining both Care Planning and PeoplePlanner gave OneFylde the complete solution, including electronic care planning and MAR, care monitoring, mobile working, carer scheduling and finances. To make things even easier and more functional, all these elements were integrated, implemented and supported by one supplier, The Access Group.