Collaboration is not a new concept, but NHS England mandated as of July 2022 that all NHS trusts providing either acute care or mental health services must join a provider collaborative.
This was done in the same move that introduced integrated care boards and integrated care systems, and it’s within these systems that provider collaboratives sit; another aspect of joined-up operations designed to reduce waste and improve efficiency within an ever-busier NHS.
Due to devolution, many NHS changes start out in NHS England (NHSE) first, so NHS trusts were chosen to be the starting point and to work with community trusts, ambulance trusts, and the VCSE sector (where appropriate) in order to enhance care provision and service availability via better leverage of finances.
In this article we will look at what provider collaboration looks like; how collaboration is organised, who manages it, who has the authority, and the benefits involved. We’ll also offer guidance on how these groups could improve their cooperation and open more channels of communication, but first, lets explain what provider collaboratives are.
Digital Health Rewired 2024 took place mid-March, and once again we were treated to an exciting exploration of cutting-edge innovations and the transformative potential of healthcare.
The venue packed out over 3,000 attendees across the two days, with more than 300 speakers and over 50 exhibitor stands - one of which being Access HSC (Health Support and Care). Our team had the pleasure of talking to hundreds of people over the course of the event, showcasing how Access is helping to transform the way people work in healthcare.
We also had the opportunity to listen in on several talks and discussions, gaining valuable insights into both the current state of the health and social care sector and its future trajectory.
Healthcare data analytics is the study of data relating to patients or services provided by a healthcare organisation. Healthcare data is extremely important to providing the very best care, but the insights available through data interpretation require expertise to extract them.
This expertise in healthcare data and analytics could be from a clinician, or it could be from a software solution, but either way there is an element of investment needed; whether that’s time, money, or belief. Without this, there will be no growth of healthcare data, but with it we can explore patterns, trends, patient habits, and make discoveries about major or minor tweaks to care processes that could save money, time, or better still save lives.
Data-driven healthcare is quickly becoming the guiding force behind modern health and care services, so in this article we will explore the importance of data in healthcare, as well provide an introduction to healthcare data analytics and explore what the analysis of healthcare data can achieve. Our goal is to make this a healthcare data guide that you can refer back to as a primer for exploring data analytics or even establishing your own analytics solutions.
The patient experience is a big part of modern healthcare; accounting for the thoughts and feelings of individuals receiving care in a way that hasn’t been done in previous generations.
Before we can explore this subject though, we must first define patient experience.
What is patient experience?
Patient experience is what a person encounters during their care journey; from first interaction with a doctor or nurse, to diagnosis, through to treatment, and then on to aftercare; either within a hospital setting or discharged for observation back in a home or community setting.
Virtual wards are the newest addition to this patient journey, offering a form of hospital at home to allow a more hands-off experience in the familiarity of a home environment whilst still being monitored by top of the range equipment communicating patient vitals in real-time, and having routine check-ins with doctors and nurses.
Many organisations will be wondering how can the patient experience be improved. In this article we will walk through why patient experiences matter and how to enhance the patient experience. We will touch on the two main areas – healthcare software and staff – as well as the ways organisations like the NHS can implement support structures or frameworks to make sure the patient experience is being actively considered with all planning and actions.
All in One vs Best of Breed is an argument about software and establishing a system of solutions. In this instance it is about how health and care providers should go about purchasing and implementing software to help with patient care and other services, and how best to build up that integrated system of solutions so the care workflow is as smooth and efficient as possible.
The two sides to the debate are as follows:
All in One: A single provider with multiple solutions is the best option, because it makes integration and implementation easier as you deal with one organisation.
Best of Breed: Multiple providers means you can choose highly specialised solutions, giving you the best tool for each requirement and a less complex deployment. It's important to maintain a balanced relationship with providers, and multiple solutions helps prevent any single group from exerting undue influence or control over you.
The important thing is quality, above all else. There are lots of healthcare organisations across the UK providing a wide range of services. They need good software solutions that can handle the variety of hospital or community care services provided on a daily basis. Customisation, scalability, real-time access, interoperability… all of these things are what will enable world-class care and allow the most efficient care processes.
In this article we will tackle terminology, like convergence and interoperability, so that you can properly understand the ambitions of the stakeholders involved. We will then explore both sides of the argument, covering the advantages and disadvantages of each, to determine which approach is the most beneficial to healthcare organisations.
Knowing how to implement EHR is the penultimate step in the onboarding process of adding electronic health records to your organisation’s operations.
By this point you should know what an electronic health record is, but if not you can read our article on EHR systems for a quick explanation. We’ve also covered the advantages and disadvantages of electronic medical records, and provided a primer on EHR integration and its importance. This research is important, because you can’t successfully implement electronic health records if you don’t know what purpose they serve and how they will support your organisation.
In this article we will cover the next step; providing a quick recap of patient records and the benefits of digitising them, before moving on to crux of the matter: EHR implementation and the best practices for successfully implementing EHR systems. We’ll also showcase the ways to measure success, so you can be sure your EHR implementation has gone well.
The cost of electronic health records can be the deciding factor whether or not to buy a solution; regardless of the benefits such software will have on patients or clients.
These solutions aren’t cheap, it’s true, but it’s a classic case of you get what you pay for: buying an electronic health record (EHR) is an investment that will have longer term benefits, and it’s on an organisation to perform analysis to determine whether there are cost benefits as well as care benefits for them to onboard an EHR software.
For new healthcare organisations, it may be a step too soon, but for established organisations like NHS trusts it is commonplace to have electronic patient records already – and NHS Digital are pushing for all trusts in England to have these solutions as a matter of course. This push is encouraging private healthcare providers to follow suit, to better collaborate with the Integrated Care Systems (ICS) in the UK and be a part of the growing health and care ecosystem aiming to provide joined-up care.
In this article we will explore these costs by looking at the initial outlay, subscription fees, how an EHR can reduce costs and the return on investment, as well as the market out there and the competition, and how pricing structures might differ.
Collaborative working in the NHS puts partnerships between clinicians and organisations at its foundation. We see this in action through patient engagement and the patient experience, both of which are priorities under the NHS Long Term Plan and the NHS’ Integrated Care protocols.
These partnerships are being pursued by the NHS – primarily through NHS England, due to devolution – with the goal of taking that difficult first step of making contact with other health and care organisations. Establishing regular communication channels and building connections takes time, something healthcare professionals don’t have a lot of, so they need incentive – or a nudge in the right direction in this case.
There are benefits to be gained though through greater communication though; better knowledge of treatment methods, of population trends, of patient needs… the list goes on. In this article we’ll guide you through what collaborative working entails. We’ll touch upon NHS Trusts in England (NHS health boards in Wales), though that topic is for a companion blog to this piece given how much there is to talk about on collaboration between trusts. Instead, this is a guide to explore what collaboration needs to succeed, and what you as a healthcare provider can do – whether inside the NHS or outside – to be engaging and cooperative.
Reflective practice in health and social care brings a wide range of benefits for health and social care professionals, patients, and their loved ones. With the approach often being embedded within training across many industries, reflective practice predominantly started in healthcare where the approach was heavily adopted across different industries with health and social care now at the forefront.
But, what exactly is reflective practice and why is reflective practice important in health and social care?
At the Access Group, we are aware many different approaches are being advised to help improve outcomes and care delivery. We understand that reflective practice goes further than talking or writing about your day, instead, it is about analytically evaluating your experiences to deliver better person-centred care in the future.
By the end of this article, you will have a better understanding of what reflective practice is in health and social care and how it may differ between the two, as well as how it works, why it is important, and how often reflective practice should be used.
