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Healthcare

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Liam Sheasby

Patient Engagement writer

Patient engagement is an important process within modern healthcare. In our last blog, Patient Engagement explained, we discuss how actively consulting patients and their families, including them in their care plans, and offering them choices for their treatment and care has been proven by research to generate better patient outcomes – and to benefit healthcare providers. 

There are considerations to be had during the measuring process. Patient data is protected by strict privacy laws, so confidentiality must be kept. Similarly, storing captured data properly is crucial – both for security but also for repeat usage and analysis in the future. Analysis also requires sufficient detail for the data to be useful; things like demographic information and patient type, so that trends can be derived. 

By measuring patient engagement, healthcare providers – public or private – can identify areas that can be improved upon within their care provision. They can also highlight the patient successes too, correlating the engagement levels with care outcomes. 

Patient engagement measures are crucial for patient activation and onboarding them in their own care. In this blog we explore what the goals are for patient engagement, how it is measured, and the tools used for measuring patient feedback and turning that into presentable data.

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Liam Sheasby

Virtual Reality writer

Virtual reality (VR) simulations initially started out as military trials in the 1960s, before branching out to public medical trials in the 1980s. The tech never died off due to a lack of interest, but stayed relatively dormant until the world around it advanced enough to properly enact the vision and potential. 

That world is here now, and VR has grown in popularity in the past decade thanks to these rapid improvements in the technology, becoming a playground for gamers. Players put on a headset (or head-mounted display) and connect to a console or computer for their immersion, but VR could have benefits in other aspects of life. 

Virtual reality healthcare is one such area. It might seem odd to pair virtual reality and healthcare, but there are avenues such as mental health care where the ability to safely explore and experience could be beneficial to treatment and recovery. 

In this article we explore the use of virtual reality in healthcare; the specifics of what VR can do, how it can help patients, the challenges it poses, and the cost to implement this new technology – and whether the benefits warrant the investment.

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Claire Wardle

Writer for Health and Social Care

Co-production might be a concept you are aware of if you work in either healthcare, social care or related services. Co-production has been growing in popularity over the years. It is an approach to find new ways to collaborate and exchange both training and resources to help deliver better person-centred care.

However, due to the pandemic a lot of local authorities and NHS Trusts stopped using a co-production approach due it taking time, money, and often there being mixed opinions within a team on what would benefit the community.  

Now it has started to become a priority again with more and more local authorities looking to use the approach. But, how can it be implemented again without the problems that occurred before? 

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Liam Sheasby

Virtual Ward writer

An NHS trust or local authority needs to ensure it is putting its finite budget to the best possible use. This means that when it comes to virtual wards and establishing the Hospital at Home practices, they need to know who the best virtual ward providers in the UK are at present. 

This is difficult though, because nobody can give a clear, universal definition of what a virtual ward is. We’re learning what a virtual ward can do in terms of the care it can enable and support, but we are early in the development process which in turn makes it tough to list providers – including The Access Group – in order to compare and contrast what providers can do and which may be the most suited to your needs.

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Liam Sheasby

Patient Engagement writer

What is patient engagement? Patient engagement is when a patient is actively consulted and offered choices in their treatment and care. This will often involve healthcare professionals, carers, and the patient’s family all working together for the best outcome. 

Patients are treated by healthcare professionals, but engaging patients more in decision making, treatment options and behavioural or lifestyle changes can be very effective. Research shows engaging patients in these ways can allay fears, reduce costs and promote better recovery.  

The patient engagement definition can be confused with patient activation, so in this article we explain patient engagement in healthcare, the importance of patient engagement in healthcare, and the benefits – providing patient engagement examples to demonstrate the importance of patients being involved in their own care.

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Liam Sheasby

Virtual Wards writer

Virtual wards are the future of healthcare. Hospitals will always serve as the reliable, tangible support system but they are not always the best solution. Research shows that patients recover quicker at home thanks to the reduction in stress and the reduced chance of contracting illnesses from other patients. 

Steady progress is being made nationwide in the rollout of virtual wards, and The Access Group is already supporting virtual wards or ‘Hospital at Home’ with our remote monitoring software and Rio electronic patient record system, but virtual wards funding and virtual wards technology are just two parts to the assembly of these wards. 

All wards are only as good as the healthcare professionals that staff them. It is their expertise and their commitment to patients that make a ward successful, but the performance and competency of healthcare professionals will have an exaggerated impact upon virtual wards in their earliest days. 

This is why it is important for the NHS to establish a well-rounded virtual ward, with a multidisciplinary team (MDT) to provide a broad scope of knowledge and clinical skill to ensure excellent care continues to be provided, if not improved upon.

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Liam Sheasby

Virtual Wards writer

Virtual ward technologies are a combination of hardware and software solutions that work to better enable healthcare professionals in their goal of healing people. 

Hardware typically includes forms of home monitoring devices. These can be a hub, such as what The Access Group provides, but also plug-in sensors to check for movement when monitoring patients with mobility issues or Alzheimer’s for example, or perhaps wearable tech. This would include finger monitors for oxygen saturation and pulse, or blood pressure readers, or armbands to check the heart rate, fluctuations, and more. 

Virtual ward software solutions play the link between the hardware and clinicians, but can also be an aid directly to these clinicians. Software can record, store, and communicate patient information – vitals or other records – between different healthcare services. Software can also help determine what sort of virtual ward care a patient needs, which staff are best suited or most available to assist, and even how to coordinate with other home visitation teams; useful in cases where a patient already receives domiciliary care.

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Liam Sheasby

Virtual Wards writer

Virtual wards are a new implemented care programme, acting as an extension of the hospital ward, but what impact do these virtual wards have? What are the benefits to patients? Are virtual wards financially viable? 

It is important to assess the services provided in healthcare to ensure they are performing properly, within the realms of a budget and providing the excellent care required. Dissecting a virtual ward is no different and standards must be met, otherwise patients risk suffering.

Below is a quick video from Access giving an overview of what virtual wards are and how they function:

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Liam Sheasby

Virtual Ward writer

Everyone knows what a hospital ward is and what it does, but the advent of virtual wards has led to discussions in the media about what virtual wards are, why they matter, and whether hospital wards or virtual wards are better for patient care.

British news coverage initially suggested that virtual wards are a replacement for hospital wards. This inevitably led to public outcry and a degree of hostility towards the implementation of virtual wards, but the truth is that virtual wards are meant to be an extension of hospital care – aptly dubbed 'Hospital at Home'.

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Liam Sheasby

Virtual Ward writer

Virtual wards, also referred to as ‘Hospital at home’, are a way of providing care to patients - during the recovery process or as long-term support.  

The rollout of virtual wards is being keenly pursued in 2023 in response to long hospital waiting times, especially those for A&E. Virtual wards are being established to move people out of hospital beds where feasible. Suppliers like The Access Group are providing solutions such as Access Assure to enable this remote monitoring through physical devices and integrated software.

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