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The Core Leader positioning recognises Access Group's proven ability to deliver comprehensive HR solutions at scale. With over 1.7 million users across 1,200+ customers, Access' breadth of HR solutions for mid-large organisations, PeopleXD demonstrates exceptional value delivery that consistently exceeds customer expectations.
Key differentiators driving recognition
Delivering customer-centric innovation
The Access Group's HR solutions delivered 60+ features and improvements over the past 12 months, driven by continuous customer feedback and co-creation processes. This approach has resulted in a 20% reduction in customer support volume, with 61% of cases resolved within 48 hours.
Leading AI-powered market transformation
The company's AI-first development approach represents a fundamental shift toward intelligent HCM technology, providing intelligent automation, predictive insights, and contextual guidance while maintaining enterprise-grade security through their three-tier security model.
Providing comprehensive suite capabilities
PeopleXD Evo's integrated approach to HR solutions spans Core HR, People Management, Workforce Management, Payroll, Recruitment, Employee Engagement, Learning and Analytics. Built on Access Evo, a unified business software platform that sits across everything customers already run, PeopleXD Evo connects systems, surfaces what matters, and can complete work on behalf of the people using it, with no need to replace existing technology. With Evo Navigator already released, new Access Evo capabilities launching this year include Evo Researcher, Evo Workflow Automation, Evo Assistants, Evo Data Engine and HR Case Management, which gives HR teams structured, compliant case handling built natively into the platform.
Driving strategic market expansion
The launch of Access Evo represents a fundamental expansion of what PeopleXD delivers to customers, moving beyond a best-in-class HCM suite to a unified platform that sits across their entire software estate and can complete work on their behalf.
The Cloud HR market is being disrupted by AI developments more than ever, and vendors need to innovate in response to these changes. Access is accelerating and expanding its breadth and depth of the portfolio, through acquisitions and innovations. By continuing to offer strong customer support and integrating AI into the core of its products, it has expanded its position as a Core Leader in the latest 9-Grid™.
"This recognition from Fosway Group validates our commitment to innovation and agility as HR transformation enters a new era, one defined not just by digitisation, but by Artificial Intelligence. As the UK and Republic of Ireland's largest independent HR solutions provider, this external validation from Europe's leading analyst group is a powerful endorsement of our work to date. This year we're particularly proud to be bringing new Access Evo capabilities to our customers, meaning PeopleXD is people software that genuinely works for you, freeing HR leaders to focus on what matters most: their people."
The Fosway 9-Grid™ for Cloud HR provides independent analysis of the Cloud HR systems market, evaluating vendors across both performance and potential dimensions. Core Leaders are recognised for providing strong suites of capability while maintaining proven track records of enterprise success.
About Fosway 9-Grid™
Fosway Group is Europe’s #1 HR industry analyst. The Fosway 9-Grid™ is a five-dimensional market analysis model that helps organisations compare solutions based on Performance, Potential, Market Presence, Total Cost of Ownership and Trajectory.
The Fosway 9-Grid™ for Cloud HR provides a unique assessment of the principal Cloud HR options available to organisations in EMEA. The analysis is based on extensive independent research and insights from Fosway’s Corporate Research Network of over 250 organisations, including BP, HSBC, PwC, Sanofi, Shell, and Vodafone.
Visit the Fosway website at www.fosway.com.