What is a case management system?

Imagine a more efficient, productive, and profitable way to run your firm, providing your fee earners with everything they need at their fingertips! This is where legal case management software comes in.  

Simply put, it's a digital tool that enables law firms to manage and organise all their cases and clients. In addition, a good case management software will offer a wide variety of integrations and allow for a more streamlined workflow and a level of automation, allowing fee earners to focus on chargeable work. 

No matter the size of your firm, if you’re looking to become paper-lite,  grow, increase revenue, or work more hybrid, case management software provides the tools you need.  

When looking for a new case management system for your law firm, it’s important to consider your needs and what tools and capabilities your business requires to be successful in the long term. Your decision to search for new case management software can be based on a wide variety of reasons, but the common thread is striving to make your firm more efficient.  

While case management features are important and should be at the top of your list, there are other factors to consider in order to make the right decision for your law firm. Here are five of the most important: 

• Futureproof: It’s important to consider where you are now and where you aim to be in the longer term. Your case management system needs to grow and develop with you. 
• Browser vs. Cloud Based: With ‘hybrid’ working now the new norm, many law firms are moving to cloud hosting services as they offer many benefits, including improved cyber security for law firms. Consider if your firm would benefit more from a web-based case management solution like ALCM or a cloud-hosted case management solution such as Proclaim. Both have unique advantages - it all comes down to your firm's needs and budget. 
• Integrations: You shouldn’t have to compromise on the apps and services you already use in your firm, and the right legal case management system can work seamlessly with other popular programs, such as practice management tools and legal accounts. 
• Adaptability: ‘Off the shelf’ or ‘Turnkey’ solutions are tempting and viable options, but not every firm is the same. Your case management should have the ability to tailor to your firm and how you work. Also, once implemented, how easy is it to add new users, and do you have control over this aspect? 
• Security: With cyberattacks constantly on the rise it’s of paramount importance to ensure your firm and client information is confidential and secure. You’ll need to find out if your software has measures in place for protecting and encrypting data. Find out where the data is stored and if there are secure backups included. It's also important to ensure the provider is ISO accredited and audited. 

If you’re looking to improve your efficiency, productivity, and profitability, our case management solutions provide all of this and much more. 

With two agile, secure, and future-proof case management solutions to choose from you have the freedom to work securely from anywhere on any device.  

A true end-to-end system that manages the case management lifecycle to empower your team with the tools to let them get on with what they do best and drive better case outcomes. 

Explore our web-based case management Access Legal Case Management or our cloud-hosted case management system Proclaim to find the solution that best fits your firm's needs. 

Access (UK) Ltd. is an approved partner of The Law Society offering case and practice management software to Solicitors.