Jarman Solicitors now offer clients a streamlined process from the quotation stage through to post-completion

Jarmans solicitors are a full service law firm based in Kent. They have a busy conveyancing department servicing a wide range of clients.

We talked to Jeni Niven, Conveyancing Co-ordinator at Jarmans Solicitors about how they use the services of Access Legal Searches, formerly Legal Bricks, and what benefits they have seen.

Which of Access Legal Searches' services do you use?

We use the following services from Access Legal Searches (formerly Legal Bricks): AML Searches/ Conveyancing Searches/Quotation system/Client Portal and Biometrics.

“We need to use a supplier that the whole team is happy with and who are available to deal with queries. We would definitely recommend Access Legal Searches”

What particular challenges have Access Legal Searches help you to overcome?

The Access Legal Searches technology replaced a different quotation system used by Jarmans which was very clunky and not very responsive or easy to tailor and it also meant that we were tied into using their searches which were not cost effective.

Using the Access Legal Searches platform means that you are not tied in to using its searches but in fact we have switched to using them as they are competitively priced and the whole team like the way they are presented and the turnaround times are good.

What are the benefits of using Access Legal Searches?

There is really good value in using the technology provided by Access Legal Searches and most of our clients are really happy to use it (some do still prefer to come into the office in person for things like the ID Checks). The customer service is very good and any little niggles with the system were ironed out quickly by the Access Legal Searches team.

Prospective customers can generate quotes themselves online for a Sale/ Purchase/ Sale and Purchase / Transfer of Equity or Remortgage or they can contact Jarmans for a quote which they generate using the quotation tool.

See the quotation system being used on Jarmans' site

“We can now offer clients a streamlined process from the quotation stage onwards – we love the fact that Access Legal Searches offer a one-stop shop which makes things so much simpler”

The Access Group’s legal software suite is designed to provide everything a law firm needs to be efficient. Get in touch to discuss your needs with our expert team.