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Engaging eLearning for the care sector
Over 70 courses developed by experts in the sector
Fill in the form and our team will call you to discuss your options, at a time to suit you.
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- If you have forgotten your username and have not registered an email address or mobile number with us, please contact your system administrator or line manager.
- If you have an existing account on the Customer Success Portal and you are a system administrator or line manager, please create a support case.
Existing customer needing support? Click here.
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Are you an existing Customer and need some product support?
If you are already using Access software and are looking for product support, then please contact us using the options below:
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Customer support portal: https://access-support.force.com/Support/s/
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Access Care Rostering:
- Help Centre - https://help-accesscarerostering.theaccessgroup.com/
- Telephone - 0845 270 8649
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Access Care Compliance:
- Help Centre - https://help-accesscarecompliance.theaccessgroup.com/
- Telephone - 0845 901 4626
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eLearning For You (eLFY):
- Help Centre - https://help-elearningforyou.theaccessgroup.com/
- Telephone - 01509 279 200
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Access Policies & Procedures:
- Help Centre - https://help-accesspoliciesandprocedures.theaccessgroup.com/
- Telephone - 0333 150 5628
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Access Care Planning (formerly Mobizio):
- Help Centre - https://help-accesscareplanning.theaccessgroup.com/
- Telephone - 0845 340 4545
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Access Webroster: 01733 516030
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Access Medication Management: 01509 279 173
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Access Care & Clinical: 01509 279 172
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Access People Planner: 0845 270 8649