Frank Hayes

Frank is a Customer Success Team Manager for HR Software for medium to large businesses, leading our Customer Success teams for our HCM software suite. Frank joined Access as a CSM through the CoreHR business acquisition in 2020 bringing with a wealth of experience of Service Management across both Technical Support & Customer Success. Most recently, Frank has been involved in building out the initial Customer Success propositions and the CSP migrations, as well as building out Premier CSM capability across UK, IRE & Romania.