Honest Senior Care - Case Study

Challenge:

• Ensure compliance while efficiently managing a small care company.
• Address isolation and loneliness by building a community.
• Find the right software solution for each stage of their start-up.
• Provide ongoing, high-quality care in accordance with CQC standards.

Approach:

Utilising Access Care Foundations to:

• Enable efficiency when managing and growing a care business.
• Reduce administrative tasks to allocate more time to care, quality improvement, and growth.
• Access to an integrated, user-friendly system with dedicated support from a single supplier.
• Ensure scalability due to its optional add-ons to meet future needs.

Results:

• Care Foundations proved to be user friendly and comprehensive.
• Time saved through automation, reducing administrative burden.
• Cofounders found the implementation process with the Access team helpful and supportive.
• Workflow and productivity was optimized through more efficient care operations.
• More time to spend on care, quality improvement and growth as week as work-life balance.
• Compliance made easier due to synchronization with industry regulations and standards.
• Policies and procedures solutions were available on-the-go due to mobile accessibility.

Co-founders gain more time for both professional and personal commitments

Andy and Amy of Honest Senior Care share:

The Care Foundations package has really really helped with getting everything together that we need… To be able to pour more time in the people and the community that we want to build and the family-like feel, and then also giving us more time together as a family, you can’t beat it’

Overcoming Challenges

Amy and Andy are the cofounders of Honest Senior Care, an outstanding private home care service in Warwickshire. They aim to keep people independent in their homes by providing care and support services, whilst solving issues like isolation and loneliness by spending time building a community that hosts events such as lunches and game nights.

With a focus on positively impacting every single person’s life every single day, it can be particularly challenging for small or start-up care companies to ensure they are monitoring business progress and compliance effectively. A modern, user-friendly care management software is an essential first step towards efficient operations now and in the future.

Implementing Access Care Foundations as a solution

A User-Friendly Start Up Software

Access Care Foundations proved to be extremely user-friendly for both Amy and Andy. It provided all the necessary tools to effectively run their business and deliver quality care. Amy remarked, "The Care Foundations package has really helped with getting everything together that we need." The support from Access during integration ensured a smooth transition, empowering Honest Senior Care to utilize the software to its full potential. They also have the flexibility to add additional features as their business expands.

More Free Time

By reducing administrative tasks, Access Care Foundations enabled Amy and Andy to dedicate more time to providing care, improving quality, and growing their business. Amy emphasized the impact, saying, "To be able to pour more time into the people and the community that we want to build, and the family-like feel, and then also giving us more time together as a family, you can't beat it."

Ensures Compliance

Andy shares that they gained confidence in their compliance using the industry-standard policies and procedures feature in the Access Care Foundations package. With Access Care Policies and Procedures, they have access to up-to-date, personalized care policies and procedures that meet CQC requirements. The platform provides easy access and management, including viewing through a mobile app.

Join Honest Senior Care in their commitment to efficient and compassionate care by embracing Access software. Experience the benefits of going paperless, ensuring compliance, and delivering outstanding quality care to service users.