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Democratising AI for Small Businesses

Unlocking Success - Harnessing AI for Business: Episode 4

Join Nour Shaker (Microsoft), Joe Quinlan (Riva UK), and Fabrice Dreneau (Access) as they explore practical, scalable AI solutions tailored for SMEs. Learn how AI can streamline operations, unlock customer insights and drive innovation - ensuring every business, regardless of size, can thrive in the digital age. Featuring expert guidance and real-world examples, this session empowers small enterprises to confidently embrace AI and stay competitive in a rapidly evolving digital landscape.

AI is not just for big corporations. Small businesses can also benefit from the value of AI. AI can help fill the gaps, handling specialist tasks and saving time where it matters most.

Fabrice Dreneau, Chief Customer Success Officer The Access Group

Key Takeaways

  • AI is no longer exclusive to large enterprises - small businesses can now access affordable, scalable AI tools.
  • Efficiency gains are immediate - automation of repetitive tasks frees up time for strategic work.
  • Customer insights are richer – AI helps small businesses understand behaviour, personalise experiences and improve retention.
  • AI adoption drives innovation – even modest use cases can unlock new revenue streams and competitive advantages.

FAQs

What are the biggest barriers small businesses face when adopting AI?

Cost, complexity and lack of internal expertise are common concerns but many modern AI tools are designed to be affordable and user-friendly.

Can AI really make a difference in a small team environment?

Absolutely. Even simple automation - like AI-powered scheduling or customer support can significantly boost productivity.

Is AI safe for handling customer data?

Yes, provided the tools comply with GDPR and other data protection standards. Always choose reputable providers with transparent policies.

Download your guide to help you safely bring AI into your organisation

As our speakers explore the opportunities and challenges of bringing AI into the workplace, it’s clear that thoughtful implementation is key.

If you’re considering how to introduce AI within your organisation, this handy guide offers practical steps, insights, and considerations to help you get started with confidence.