Care Coordination Software for Providers

As your organisation expands or diversifies its services, it is important to choose a care coordination solution that can adapt to these changes and support growth and consistency across all services, regardless of whether you are managing a single location or multiple sites. This includes the software’s ability to handle increased and diverse information, additional locations, and integration with other technologies.

It's also important to select software that is compatible with existing systems such as electronic records, payroll, and rostering tools. This ensures minimal data disruption, promotes smoother business flow, and reduces the learning curve.

Below, we are going to look at what benefits implementing the right care coordination software can bring to your organisation:

Improves collaboration and communication – A centralised platform allows care teams, GPs and family members to have access to crucial information and share real-time updates. This ensures that everyone involved in the care process is aligned and kept informed.

Increases efficiency and risk management – Automated routine task scheduling and digital documentation help with enhancing overall operational efficiency and reducing administrative burdens. This frees up more time for care workers to focus on client support and building meaningful interactions.

Risk management – Monitoring and automated alerts for incomplete schedules, incidents, missed visits, and medication errors are crucial features of a care management platform, as they allow care professionals to take prompt action.

Helps with reporting and regulatory compliance – The software is equipped with reporting tools and audit trails to ensure compliance with regulations such as the CQC standards, alleviating stress when it comes to inspections.

Enhances the overall quality of care – The software grants real-time access to care plans and progress notes across care teams and families. It also allows for care plans to be personalised by giving staff access to residents’ histories, their evolving needs and goals, and takes into account their other preferences and values, which leads to more consistent care.

Our care management software is an important tool for many of our customers and partners. They found that Access Care Planning has helped them streamline operations, improve care delivery and ensure regulatory compliance. It has enabled care teams to manage support plan rotas and reduce paperwork and administrative burden while enhancing decision-making and responsiveness, especially in time-sensitive situations.

Carers Trust Crossroads West Wales

Access Care Planning (ACP) has helped Carers Trust Crossroads West Wales (CTCWW) transition from paper-based documentation to digital record-keeping, thus reducing costs related to postage, printing and storage. ACP also ensures compliance with GDPR through secure electronic records. It also improved information access, enabling immediate responses in urgent situations such as meeting deadlines, supporting urgent incident reporting, and streamlining daily visits, which boosted safety and efficiency.

If you would like to find out more about how Access Care Planning has enhanced the operations of CTCWW, read the case study here.

Centred

Centred has also seen significant improvement since implementing our care planning software. In the words of the CEO, Mr. Brookfield:

“Our aim is to be totally electronic in terms of our data recording and administration, and Access has enabled us to almost achieve this. We want to improve administrative effectiveness and efficiency and to reduce our overhead costs.”

While there was an initial adjustment period, staff members have widely embraced the system, appreciating quicker access to information and clearer communication around support plans and daily tasks. Convenient features like built-in map directions have offered staff members more flexibility at work. Improved clarity around schedules and fewer shift management errors have also led to increased staff satisfaction and a notable increase in productivity.

To learn more about how Access Care Planning has made a difference at Centred, click here to read the full story.

In this article, we discussed the importance of choosing the right care management software for your business, and a few criteria and features that can help you decide.

Access Care Planning offers a comprehensive digital solution designed for the care sector. It enables live care recording, simplifies rostering and reporting and reduces the burden of documentation and other paperwork.

With features built to comply with the CQC standards and improved communication across care teams, Access Care Planning supports and empowers care businesses to deliver efficient, person-centred care so that care providers can improve everyday operations and responsibilities, and, in turn, give families and friends the reassurance that their loved one is looked after.

Contact us today to find out first-hand how Access Care Planning can help you and your business deliver exceptional care, or click here to book your free demo today and see how our software can transform your care delivery in just weeks.