The Technology Decision Many Care Homes Face
The question you’re probably asking yourself now is: is it better to use specialist standalone tools or a single integrated care management system?
If you’re to-ing and fro-ing with your technology decisions, don’t worry. It’s a situation that many care homes face and we understand how important that decision is because getting it right can save you lots of time and money in the long run.
You may be dealing with legacy care software tools which are specialist and standalone. Perhaps it was once easier to have multiple tools for care planning, medication records, audits and team rostering. However your setup and tech stack came about, it’s important to acknowledge when it’s no longer working for you. Data silos, recording duplication and the growing burden of admin on your frontline staff are all good indicators that a change could help.
Standalone Care Tools vs All‑in‑One Care Management System
What’s the difference between all‑in‑one care management systems and standalone tools? And why might you find yourself using one over another?
What are standalone care tools?
Standalone care tools are the systems which solve a particular problem or task. These can be things like Electronic Medication Administration Record systems (eMAR), a place where all your policies are stored and kept up-to-date, a staff portal for team rostering and a separate system where you keep prep for upcoming audits and the results of previous ones.
Standalone care tools are highly specialist which means that when your team is working on a particular task, they’re in good hands. Having individual standalone care tools within your tech stack can also give you a great deal of flexibility. You can change specific systems as new providers or upgrades come out, leaving you with a completely customisable way of working.
On paper, specialist tools can look efficient — until staff are switching between systems mid‑shift. With disconnected data, multiple logins and even sometimes relying on updates from the back-office, when something goes wrong on a standalone tool, it can slow down processes, resulting in inefficiencies and even data duplication. In the long run, it makes keeping track of a single source of truth a bit more problematic.
What is an all-in-one care management system?
All-in-one care management systems move away from a fragmented approach to working. Instead, integrated care systems unite your standalone tools together to create a single source of truth, without data duplication and with your patients’ best interests at heart.
Whether it’s care planning, medication and prescription management, audit compliance, resourcing your staffing or everyday reporting, an all-in-one integrated point-of-care access system is designed around care workflows, not around departments or siloed tasks. It means there’s no need for your staff to remember input from a standalone system or to update records across different platforms. It’s one system for everything.
Why Point-of-Care Access Changes Everything
What gives an all-in-one system the edge over standalone tools is when it’s used at the point of care. That’s when care homes notice real value. Access Point of Care (APOC) is all about real-time service and reporting.
- It provides staff access to care records at your patients’ bedside
- It allows you to capture updates as care is delivered
- It provides better continuity of care by keeping accurate data which is recorded on time
- It improves efficiencies for staff sharing data records, enabling immediate visibility
All‑in‑One Systems vs Standalone Tools
|
|
Standalone tools |
All-in-one |
|
Frontline usability |
Teams must be trained on each individual tool |
Team training only occurs on one tool |
|
Data consistency |
Risk of data duplication across multiple systems, no single source of truth |
A single source of truth with integrated records |
|
Risk of errors or gaps |
High |
Low |
|
Staff confidence and workload |
Teams will be confident with tools once trained, multiple points of data entry can increase workload |
Teams will feel confident with tools after training, single platform reduces workload |
|
Inspection readiness |
Paperwork and documentation must be collected and compiled from multiple sources |
All paperwork and documentation is stored in a single platform |
|
Scalability across multiple sites |
Sites must be set up across all standalone tools and trained to ensure consistency |
Single platform reduces training times and allows for easy implementation |
Impact on Care Quality and Person‑Centred Care
With the right tools at hand, care feels personal rather than procedural which is the benefit of implementing an APOC. It helps staff get up to speed when changing shifts so they’re not repeatedly asking patients the same questions and have all the information that they need to hand.
Operational and Compliance Implications
The key to compliance is being prepared. It’s about keeping accurate inspection-ready records on a daily basis – and, with that, inspection-pre panic will be a thing of the past. You’ll have clear audit trails, less admin, real-time evidence for inspections and fewer duplicated records.
When Standalone Tools Might Still Make Sense
All-in-one systems are a clear winner for care homes who want efficiency, accuracy and to streamline their processes, but there are still scenarios where standalone tools might make sense.
They work great for service providers who are very small, who need temporary solutions or care homes with highly-specialised clinical environments. In these scenarios, standalone tools give providers greater flexibility to customise their tech stack and make it work for their individual needs.
However, as a care home expands, diversifies or becomes more generalised, these standalone tools can become quickly outdated. Care providers then turn their attention towards a system which can handle accuracy alongside high-volumes and which can adapt to staff and patient turnover and additional compliance needs.
How High‑Performing Care Homes Decide
The things that high-performering care homes get right is where they put their focus. They prioritise person-centred care and the experience on the frontline. That pushes them towards systems which connect care, compliance and leadership and the partners they choose are the ones who understand how important that is. APOC is not just an add-on, it’s everything. It’s the strategic enabler that makes all the difference.
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