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Hospitality

How to do menu analysis to ensure profitability

Menu prices in the UK are still rising, but so is customer sensitivity to value. Food and non‑alcoholic drink prices rose by 4.5% in the year to June 2025, compared with overall CPI inflation of 3.6%, leaving operators caught between rising ingredient costs and guests who are paying closer attention to what they get for their money. In that context, a menu that was profitable six months ago may not be profitable today, and without a systematic way of checking, most operators will not know until it shows up in a disappointing month-end margin. 

Menu analysis is the process of understanding how every dish on your menu performs across two dimensions: how much profit it makes, and how often customers choose it. Getting that combination right, regularly, using current data, is one of the most direct levers available to any food-led operator. 

 

At Access Hospitality, we work with restaurants, pubs and catering operations to build menu analysis into their day-to-day processes, using AI-powered software that makes it a continuous habit rather than an annual exercise. In this article we cover what menu analysis involves, why it matters, and ten practical tips for doing it well. We also explain how Procure Wizard Evo and its Recipes Management changes the underlying economics of menu analysis by connecting dish profitability to live ingredient costs and stock data, so the numbers you are working with are always current. 

Gosia Dudzik-Giannone Writer on Hospitality

by Gosia Dudzik-Giannone

Digital Content Executive for Hospitality

Posted 23/05/2024 | Updated 18/05/2026

What is menu analysis? 

Menu analysis is the process of reviewing your menu items against two measures: profitability and customer popularity. By combining both dimensions, you can make deliberate decisions about which dishes to keep, promote, adjust or remove, based on data rather than instinct. 

The most widely used framework for this is the four-quadrant matrix, which places every menu item into one of four categories: 

  • Stars - high profitability, high popularity. These are your best-performing dishes and should be actively promoted. Make sure they are costed accurately and that the margin is protected as ingredient prices change. 

  • Plowhorses - high popularity but lower profitability. Customers clearly like these dishes, which makes them worth keeping, but the margins need attention. Small adjustments to portion size or ingredient specification can often improve the picture without affecting the dish's appeal. 

  • Dogs - low profitability and low popularity. These are the items that are costing you more than they are contributing. Unless there is a strong brand or menu-balance reason to keep them, removing dogs is usually the right call. 

  • Question marks - new or recently changed items that have not yet established a clear pattern. These need a defined review period before you can draw conclusions about whether they are working. 

The matrix is a useful starting point, but it only tells you as much as the data behind it allows. If your dish costs are based on old prices, or if your sales figures are pulled from a system that does not connect to your current ingredient costs, the quadrant each dish lands in may not reflect reality. That is the practical challenge that most operators face - the analysis is only as good as the numbers feeding into it.

Why conduct regular menu analysis? 

Menu analysis is most useful when it is done consistently rather than occasionally. A one-off review tells you where things stand today; a regular process lets you see how dishes are trending over time and catch problems while there is still time to act on them.  

The main benefits are: 

Protect profitability as costs change 

Ingredient prices are not static. A dish that delivered a healthy margin when it was costed at last season's prices may be significantly less profitable now. Regular analysis, ideally with costs that update automatically when supplier prices change, means you are always working from an accurate picture rather than an optimistic one. 

Understand your sales mix 

Overall revenue figures can mask what is actually happening at dish level. A strong week might be driven almost entirely by low-margin items. Regular analysis shows you the composition of your sales, not just the total, and lets you take steps to shift the mix towards higher-margin dishes. 

Respond to customer preferences 

What customers order changes over time, across seasons, and in response to broader trends. Menu analysis makes those shifts visible early, so you can adjust your offer rather than discovering six months later that a previously popular dish has quietly dropped off. It also tells you what your regulars consistently come back for, which is just as important as knowing what is not working. 

Reduce waste 

Low-demand items tend to generate more ingredient waste: they require stock to be held that may spoil before it is used. Removing or consolidating poor performers simplifies your purchasing and reduces the risk of avoidable waste. Dishes that share ingredients across multiple menu items are generally more efficient to run than those that require specialist stock used nowhere else. 

Simplify operations 

A shorter, better-performing menu is almost always easier to run than a long one. Fewer dishes means less prep complexity, smaller stock requirements and a kitchen team that can execute each item with more consistency. The operational benefits of menu rationalisation often show up in food costs and labour efficiency at the same time. 

10 tips for conducting effective menu analysis 

Our product specialists work directly with food-led business operators to optimise their menu analysis processes and create effective and profitable menus.    

We’ve gathered some of the top tips from our team for conducting menu analyses and creating an effective menu. 

1. Start with accurate, current cost data 

The first step in any menu analysis is knowing what each dish actually costs to make. That means ingredient costs at current prices, not the prices from when the recipe was first built. Gather your food cost data, your sales figures and your current supplier pricing before you do anything else, because any conclusions you draw will only be as reliable as the inputs behind them. 

2. Calculate food cost percentage for every dish 

Divide the ingredient cost of each dish by its menu price and multiply by 100 to get its food cost percentage. Most restaurant operators use a food cost percentage somewhere around the high‑20s to mid‑30s as a working benchmark, though the right target depends on concept, price point and how much margin you expect to recover on drinks. 

 

The important thing is not to treat any single benchmark as a fixed rule - what matters is consistency, and understanding why a dish sits where it does. A higher food cost on a signature dish that drives visits may be worth carrying; a high cost on a dish that rarely sells is a problem.  

3. Map every dish to its quadrant 

Plot each dish on the four-quadrant matrix using your sales data and profitability figures. Be specific: a broad category like 'mains' is not useful here. You want to know whether the chicken dish or the fish dish is performing better, and by how much.  

 

If you have multiple sites, run the matrix separately for each one - what is a Star in one location may be a Plowhorse in another, and the reasons for that difference are worth understanding. 

4. Watch the competition, but benchmark against your own data first 

Understanding what other operators in your segment are charging and offering can give you useful context, but it is a secondary input, not a primary one.  

 

Your cost structure, your location, your customer base and your concept all affect what the right menu looks like for your business. Start with your own numbers and use competitor observation to test whether your pricing is in the right territory, not to set it. 

5. Build in dietary and allergen requirements from the start 

A dish that cannot be clearly described in terms of allergens is a compliance risk and a customer service problem.  

 

Menus that clearly cater for vegan, gluten‑free and dairy‑free guests reach a wider audience and make choosing what to eat feel easier. When allergen and nutrition data is built into your recipe management, rather than kept in separate lists or spreadsheets, it’s much simpler to keep menus accurate and give teams confidence when answering customer questions. 

6. Make it a cross-team process 

Menu analysis works best when it draws on input from the people closest to each part of the operation.  

 

Front-of-house staff know which dishes customers ask questions about, hesitate over, or send back. Kitchen teams know which items are difficult to execute consistently or generate the most prep waste. Purchasing managers know which ingredients are price-volatile or hard to source. Bringing those perspectives together gives you a fuller picture than the numbers alone can provide. 

7. Look for upsell and combination opportunities 

Menu analysis is not only about identifying what to remove. It also reveals which combinations of dishes and drinks drive higher average spend, which items pair naturally together, and where a small addition - a side, a sauce, a premium option, could increase the value of a sale without significantly increasing its cost.  

 

High-margin items that are currently low on visibility are candidates for better placement, better description or better staff training. 

8. Minimise ingredient overlap problems 

Dishes that require ingredients used only in that one recipe create two risks: waste if the dish does not sell, and a supply problem if the ingredient is unavailable.  

 

Where possible, design menus so that core ingredients appear across multiple dishes. This makes your purchasing more efficient, reduces the chance of a single out-of-stock item affecting multiple dishes, and gives you more flexibility to adapt when a supplier cannot deliver. 

9. Factor in the full cost of a dish, not just ingredients 

Food cost percentage is a useful starting point, but it is not the whole picture. Preparation time, cooking complexity, equipment requirements and the skill level a dish demands from kitchen staff all affect the real cost of putting it on a plate.  

 

A dish with a 28% food cost that requires 45 minutes of prep and specialist techniques may be less profitable in practice than a simpler dish at 32%. Build a view of total dish cost - including labour contribution, before drawing conclusions. 

10. Review regularly and tie it to your purchasing cycle 

Menu analysis done once a year is better than nothing, but it will not catch the slow drift of margin that comes from supplier price changes accumulating between reviews.  

 

The most effective operators build menu review into their regular purchasing and cost control cycle, monthly at minimum, with a more detailed seasonal review to account for changes in ingredient availability and customer preference. The closer your review frequency is to your price change frequency, the less you will be caught out. 

How Procure Wizard Evo Recipes connects menu analysis to live data 

The core challenge in menu analysis is not knowing what to measure - it is keeping the measurements current. A recipe costed against prices from three months ago may look profitable on paper while actually running at a loss, because a handful of ingredient prices have moved since the cost was last updated. 

 

Procure Wizard Evo Recipes addresses this directly. Ingredient costs are driven by live stock levels, so the price used to calculate each recipe is the price you are actually paying for the stock currently in your kitchen. FIFO stock management means older, lower-priced stock is used first, and as prices change, the recipe cost updates to reflect what is actually on hand, not a theoretical average. 

 

Grouped products let you capture every variant of an ingredient - different sizes, different suppliers, seasonal alternatives, so that your costings reflect exactly what is in store rather than an idealised specification. When a supplier substitution happens, the recipe cost moves with it automatically. 

 

The reporting suite covers the standard menu analysis metrics - sales mix, GP by dish, margin analytics, and also lets you build custom reports from any data point across the platform. If you want to track how a specific ingredient's price volatility is affecting a group of dishes, or compare dish performance across sites on a weekly basis, you can build that report once and run it whenever you need it. 

 

The practical effect is that menu analysis shifts from a periodic project - gathering data, updating spreadsheets, recalculating costs, to an ongoing view that is always current. Managers can see which dishes are working and which need attention without waiting for a scheduled review. 

Ready to make your menu work harder? 

Menu analysis is not a one-off exercise. It is an ongoing discipline that keeps your menu aligned with what your customers want and what your margins need.  

 

The ten tips in this article give you a practical framework for doing it well, from building accurate cost data to reviewing at the right frequency and involving the right people. 

 

If you would like to see how Procure Wizard Evo Recipes can connect your menu analysis to live procurement and stock data, take a look at our recipe and menu engineering module or arrange a demo with the team. 

Gosia Dudzik-Giannone Writer on Hospitality

By Gosia Dudzik-Giannone

Digital Content Executive for Hospitality

With over 10 years of experience across some of Europe’s top restaurants and hotels, Gosia knows what it takes to keep things running smoothly behind the scenes. Ex-sous chef turned BOH writer, she now shares her insights to help hospitality professionals make their operations run better, one word at a time.