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Success Story: Radleys
Driving Innovation and Efficiency.
Why Access Orchestrate is at the heart of manufacturing at Radleys
Business size
Medium
Industry
Scientific Equipment Manufacturing
Product in Focus
Access Orchestrate
Challenge
- Reliance on spreadsheets limited visibility and real-time data capture
- Unable to analyse data quickly and easily, which hindered meaningful actions
- Needed a centralised system to support lean manufacturing initiatives and growth
Approach
- Implemented Access Orchestrate to optimise production
- Enabled shop floor data capture (SFDC) to streamline operator workflows and time logging
- Set up comprehensive KPIs tracking to support continuous improvement
- Collaborated closely with Access support team for technical and strategic enhancements
Results
- Improved productivity and utilisation without increasing headcount
- Enhanced visibility into job progress and capacity gaps
- Supported business growth through smarter decisions, planning and execution
- Collaboration with Access is helping to drive innovation and best practice
About Radleys
Founded in 1966, Radleys is a leading UK manufacturer of innovative chemistry lab equipment, including jacketed lab reactors and automated reaction stations. Their tools help chemists conduct research more safely, sustainably, and productively. With a strong focus on in-house R&D, Radleys supports chemical synthesis and process development for academic, pharmaceutical, and industrial labs worldwide.
Radleys is also committed to sustainability, having achieved bronze accreditation with Investors in the Environment. Their initiatives include solar power generation, eco-friendly packaging, and community support for local charities.
Centralising Production with Access Orchestrate
Before Access Orchestrate, Radleys relied heavily on spreadsheets managed by senior staff, limiting access to live data and slowing down decision-making. With Access Orchestrate, they now allocate works orders to scientific glassblowers and mechanical assemblers in real time.
“Access Orchestrate allows us to see all of the information in one place. It helps identify capacity gaps in the Gantt chart so we can maximise available labour and monitor job progress.”
— Adam Powell, Inventory and Production Planner, Radleys
Operators use the shop floor data capture interface to view work lists, access drawings, and log time against works orders and downtime, streamlining shop floor operations.
Data-Driven Growth and Efficiency
With analytics and centralised data, Radleys has implemented meaningful action plans to improve productivity and utilisation. The result? Business growth without additional staffing costs.
Using analytics and dashboards, Radleys tracks a wide range of KPIs including first-time pass rates, on-time delivery, scrap and rework rates.
Since implementing Access Orchestrate, productivity has increased by 16%, utilisation by 18%, and quality by 9% - clear indicators of the software’s impact.
Working in Partnership
Radleys works closely with the Access team to push the software’s capabilities and explore best practices. From SQL support to remote case management, Access has provided the expertise needed to keep Radleys agile and innovative.
“We challenge what we do day to day and improve through collaboration with Access.”
— Stuart Racher, Head of Manufacturing, Radleys
Transforming Operations with Access
Access Orchestrate has become the backbone of Radleys’ manufacturing operations - centralising data, improving planning, and enabling lean, scalable growth.
With visibility, KPI tracking, and expert support, Radleys continues to innovate and deliver high-quality lab equipment to researchers around the world.
“Without a shadow of a doubt, I’d recommend Access Orchestrate. Radleys has grown from strength to strength, and Access has been a key part of that journey.”
— Adam Powell, Inventory and Production Planner
Watch the full video
See how Radleys transformed their manufacturing operations with Access Orchestrate
