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The Future of Hospitality is Here: Meet Access Evo
Access Evo: The Future of Hospitality in One Platform. Secure, seamless operations and unmatched service—everything you need to run your business effortlessly.
Discover the highlights from our Access Evo Experience events
The Evo Experience London
Insight. Innovation. Inspiration. London Recap
What an incredible day at Panorama @ Art’otel Hoxton—packed with insight, innovation, and inspiration. Together, we explored how technology should simplify life, not complicate it, and how AI empowers people rather than replaces them. From thought-provoking talks to real-world success stories, it was a true celebration of the hospitality community and the future we’re building.
Relive the highlights in the video below and dive deeper into the ideas shaping tomorrow—because the conversation doesn’t stop here.
Hospitality trends and insights
Discover the future of UK and Ireland hospitality using fresh research from CGA by NIQ and The Access Group. The video reveals that despite a flat market, technology and AI are the top investment priorities for 2025, driven by the need to increase efficiency and enhance customer experience. Learn how integrating systems, which 91% agree is crucial for scaling, is key to overcoming the challenge of unconnected systems that cost businesses around 13% of opex costs. Watch to understand how AI is projected to save 18% of operational costs, freeing up staff to focus on the essential human element of hospitality.
Customer panel: Real world AI in action
Learn how hospitality giants like Mitchells and Butlers (M&B) and TGI Fridays are deploying AI for tangible gains. The panel explores how integrated systems, like M&B's Collins Call EVO voice service, boost bookings while custom GPTs at TGI Fridays halve support tickets and engineer callouts. The key focus is using AI to create efficiencies, freeing staff to deliver essential human-centric hospitality.
Bringing Access Evo to life
Join our product experts as they showcase powerful features and real-life solutions revealed at the Evo Experience in London. Discover how Access Evo can help overcome everyday operational challenges and unlock new possibilities for Hospitality.
Back to the future
Step into the world where 1995 hospitality meets 2025 technology. In this session, Jules Hailstone explores the nostalgia of personal guest experiences and how modern tech can bring that magic back without the chaos. From childhood memories to AI-powered solutions, discover how connected systems can transform hospitality.
Want to find out what Access Evo can do for your hospitality business?
The Evo Experience Dublin
The Access Evo experience: A first look at the supercharging AI platform set to transform hospitality operations
Recently, over 100 hospitality leaders made their way through St. James’s Gate to the iconic Guinness Storehouse for a day many of us have been eagerly waiting for, the official unveiling of Access Evo across Access Hospitality, the intelligent and secure AI-powered platform designed to connect every part of hospitality operations, end-to-end.
Product Deep Dive: Bringing Access Evo to life
Join our product experts as they reveal cutting-edge features and real-world solutions showcased at the Evo Experience in Dublin. See how Access Evo tackle everyday operational challenges and unlock new opportunities to elevate hospitality.
What are industry associations doing to support hospitality?
Join hospitality leaders from Northern Ireland, the Republic of Ireland, and the Irish Hospitality Institute to explore key industry challenges and support. The panel discusses critical issues like the VAT rate campaigns, rising costs (including labour and food inflation), and how associations advocate for members. They also examine the role of AI in increasing efficiency and the importance of preserving the essential human element in customer service
Hospitality Trends & Insights: What the Data Tells Us
Discover critical data on the UK and Ireland hospitality market, which is described as challenging but flat. The research reveals that technology and AI are the number one investment priority for 2025. Learn how operators plan to use integrated systems to address unconnected tech costing 13% of opex costs and how AI is projected to save 18% of operational costs. Watch to understand the blueprint for efficiency without sacrificing essential human interaction.
When 1995 Hospitality Meets 2025 Tech
Travel back to 1995 hospitality and fast-forward to 2025 technology. In this session, Katy Hamilton, Marketing Director at Access Hospitality dives into the charm of personalised guest experiences and reveals how modern innovations can revive that magic without the mess. From nostalgic memories to AI-driven solutions, discover how connected systems are reshaping hospitality for the future.
What are we expecting AI to solve in Hospitality?
Explore how top Irish hospitality leaders are successfully leveraging AI to streamline operations and enhance the guest experience. The panel discusses using systems to automate tasks like messaging, leading to a 98% automation level in one case, and implementing unified inboxes which reduced response time by 40%. Learn how freeing staff from "zombie jobs" allows them to focus on genuine, human-centric hospitality.