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Why the ADASS Roadmap Matters
The ADASS roadmap signals a shift towards supporting independence at home, integrating health, housing and social care, and strengthening commissioning for long-term sustainability. It highlights the need for stable funding, a stronger workforce and the use of digital tools to support early help and community-based care rather than reactive, crisis-driven interventions.
The Role of Technology Enabled Services in Social Care Reform
AI-powered digital solutions help local authorities to deliver reforms at pace. They give teams the information and tools they need to plan services around people, respond sooner to emerging needs and commission more transparently. For example, councils are using TEC to help people remain safe and independent at home through home sensors, GPS wearables and family app to give peace of mind to unpaid carers. Real-time insights make commissioning decisions more outcomes-focused, while shared digital platforms help integrate care pathways across health and social care teams.
Here is a case study we recently filmed which explains the impact Technology Enabled Care can have on citizen's lives:
Mother and daughter, Monica and Sharon, share how Access TEC transformed their lives during a difficult time. After losing her husband, Monica withdrew while Sharon worried constantly, calling multiple times daily. Access TEC helped Monica regain her independence and confidence, while our Friends and Family app gave Sharon peace of mind. Their relationship, once strained by worry, has been restored and strengthened. As Sharon says, "I have definitely got my mum back." A powerful story about how the right support can make all the difference.
How The Access Group Supports Local Government
Access Adam Commissioning sits at the heart of fair, transparent, outcome-based contracting. It helps local authorities source, commission and keep an eye on services more efficiently, with clear dashboards for cost and quality.
Access TEC complements this by supporting residents' safety & wellbeing with Activities of Daily Living insights, reducing hospital admissions and helping people to live well at home.
Where authorities want to add care-side tools, products such as Access Mosaic (digital assessments and planning) can be integrated to enable joined-up care across sectors. Workforce deployment can be managed, while learning and development needs can be supported through our Professional Services teams and via Access Academy.
Roadmap Themes and How The Access Group Helps
ADASS has proposed practical actions over the next decade. Technology is central to every theme:
- Reimagining care with people: Co-produced plans, rights and advocacy can be enabled through digital engagement tools such as Access Evo (formerly Access Workspace).
- Assessment and planning: Person-led, strengths-based by default approaches are supported by Access Mosaic.
- Community capacity and early support: Local resilience can be strengthened with Technology Enabled Care (TEC) solutions such as telecare, sensors and wearables to reduce dependency and support independence for longer.
- Home first and housing: Expand adaptable housing and integrate environmental sensors including humidity, air quality & temperature to keep people safe at home.
- Support for carers: AI-powered TEC insights to reduce stress on unpaid carers and clarify complex data into easy to comprehend summaries
- Single view of the citizen, Single view of the provider: Integration across systems and interoperability APIs aligned with NHS standards.
- Sustainable market: Outcome-based contracting through Access Adam Commissioning with transparent cost analysis.
- Workforce redesign and reward: Better pay, conditions and skills supported through Access Academy.
Practical Actions for Local Authorities
Now (0–12 months)
- Realise the benefits of proactive TEC by adding Access Assure AI-powered TEC platform across existing digital telecare; train staff with Access Academy; and share high-impact data (such as falls, discharge or reablement).
Medium Term (12–36 months)
- Empower the workforce with mainstream access to TEC insights through Access Mosaic and Access Care Planning; pilot AI and automation with Access Analytics for rostering and triage; modernise Disabled Facilities Grant (DFG) workflows (the DFG process funds home adaptations such as ramps and accessible bathrooms to support independent living) supported by Access Housing Data Integration tools; and build integrated teams trained through Access Academy.
Longer Term (36+ months)
- Develop shared care/data platforms using Access Analytics; implement outcome-based commissioning with Access Adam Commissioning; and support sustainable workforce progression via Access Academy.
Measures of Success
- Better outcomes: More independence and choice, supported by Access TEC and Access Mosaic.
- System efficiency: Reduced waiting times and faster home adaptation delivery.
- Workforce stability: Vacancy rates fall as Access Academy improve scheduling and career support.
- Health impact: Fewer avoidable admissions through Access TEC and shared records.
- Digital maturity: Increased adoption and interoperability tools.
Key Takeaway
Aligning the ADASS roadmap with digital innovation ensures reforms are sustainable, future-ready and person-centred. The Access Group provides local government with proven solutions led by Access Adam Commissioning and Access TEC, and supported by a wider portfolio to help deliver on ADASS priorities with transparency, efficiency and improved outcomes.
