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Is your cleaning company embracing digital technology?

Ezitracker team

When you consider digital processes within contract cleaning companies, you’ll be forgiven for wondering how technology can help people-led organisations carry out on-the-ground physical work. There is, of course, the latest in robotics (or cobotics) that are slowly emerging into the sector, where vacuums can be deployed for floor cleaning, but most contracts will require the human touch when it comes to cleaning touch points and deep cleaning offices, retail and commercial premises.

Cleaning company software technology

The UK cleaning industry has experienced rapid change since the pandemic, with many technological advances being deployed, such as scheduling software, which will transform the sector. There is the hope that by bringing forward-thinking systems into the daily work of cleaning operatives, a younger, more digitally savvy workforce can be recruited into the sector. Those who understand new technology used to deliver contracts to clean complex environments will champion these value-led services. It’s, therefore, vital that cleaning contractors invest in upskilling their processes and staff with new technologies that will inevitably become the norm over the next few years.

Access Ezitracker cleaning company technology helps employers of large and small workforces - such as cleaners and maintenance workers - to reduce absenteeism, lower costs via automation, and increase productivity and efficiencies. Even the smallest cleaning company, which may feel that in-depth analytics are not needed, can benefit from reduced paperwork and the ability to run finances and cleaning contracts digitally.

There are plenty of positive considerations around going fully digital to manage the monitoring of your workforce. Still, some commercial cleaning companies remain resistant to change as it could be deemed a bit ‘Big Brother’ with a culture of lack of trust. There’s no doubt that new disruptive technologies are driving greater automation in this sector. We firmly believe that by integrating automation and embracing cloud-based information intelligence, efficiency and productivity measuring and monitoring can get much easier, and any misconceptions can be solved quickly.

Richard Onions, Access Ezitracker Customer Success Manager comments:

“Feedback from cleaning and FM reinforces what we have seen over the last few years concerning time and attendance monitoring. The workforce tends to view it as ‘management’ implementing a Big Brother solution, and managers have been unsure how to overcome this perceived barrier.

We know that delivering site-based contracts is costly. Managing huge teams of remote workers can be a considerable challenge, but the real benefits to both employees being monitored, and managers monitoring, start to emerge when we all begin to focus on the positives that this technology brings.

Yes, it does track people’s activity. Yes, it does reveal the less productive or unreliable employees, but it also highlights the good, reliable employees, those who turn up each day, who consistently clock in and out when and where they are supposed to. You don’t tend to get that visibility from any other solution.”

Reasons to make the switch to digital time and attendance:

  • Experience real-time insights on the work being conducted at your sites, so all sites/employees’ activity is evident.
  • Proactively monitor non-attendance and missed shifts via accurate ‘clocking in and out’ technology.
    Going beyond time and attendance for cleaning and FM companies, our modular solutions are proven within the cleaning, hygiene, building management, and maintenance sectors. Explicitly designed with SMEs in mind.
  • Going digital with a time and attendance software solution gives cleaning and FM companies the necessary technology to verify time and attendance and eliminate the need for paper timesheets - thereby streamlining payroll reporting.


The biggest challenge moving into 2023 is to alter people’s perceptions of moving to time and attendance software so they can embrace technology while being reminded that this is not a big brother tool; it’s quite the opposite.