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Education

Why parents love the new Access My School Portal app

A seamless, smart, and seriously helpful parent experience

The new Access My School Portal App is transforming school-to-home communication for independent schools across the UK. Packed with features that make life easier for both parents and school staff, this mobile-first platform is getting rave reviews from the people who use it most. 

We asked parents what they thought of the new app, and the response was overwhelmingly positive. Take a look. 

3 minutes

by Rich Newsome

Thought Leadership Expert

Posted 25/06/2025

Super easy to set up and use

One of the most frequently praised features? The simplicity. From day one, parents described the app as intuitive, straightforward, and user-friendly. Even less tech-savvy users found it quick to get started.
Whether logging in  or switching between multiple school profiles, the experience is smooth and stress-free.

“Clear instructions made setup easy.”

“So easy to use and navigate.” 

“Much more user-friendly in the app.”

Over 80% of parents rated the login and setup process 10 out of 10.

Everything you need, right where you need it

The app’s clean, organised layout puts key information at parents’ fingertips — from timetables and forms to term dates, sports fixtures and school reports. No more hunting through multiple platforms or emails.

Parents repeatedly mentioned how much easier it is to find what matters, helping them stay more connected with their child’s education.

“Found the layout a lot more clear and easier to follow than the website.”

“Menus are clear – once you’ve found the section, it’s simple to access everything.”

“User-friendly design for iPhone – love it.”

Real-time notifications keep parents in the loop

With push notifications for messages, updates, and reminders, parents feel confidently informed — without having to constantly check in. This feature supports proactive involvement in school life, while reducing missed communications. One parent described notifications as a “10/10 experience”, calling them “essential.”

“Notification alerts are very helpful and timely.”

“It’s great that I don’t miss anything now.”

Integrated calendar and smart scheduling

The app’s integrated calendar brings everything together in one place — from sports fixtures and parents’ evenings to school trips and holidays.

Parents reported fewer missed events and a better overall grasp of their child’s daily and term schedules.

“Everything I need is in one place – school dates, sports fixtures, forms.”

It’s a small change with a big impact: better planning, reduced confusion, and more involvement in school life.

Designed for the way parents actually use tech

This isn’t just a portal on a phone — it’s a truly mobile-first experience, built for busy parents who need instant access anywhere, anytime.

From biometric login to fast navigation, the design reflects the way modern families use their devices. No more clunky interfaces or switching between systems.

“Great improvement on the web portal.”

“Really like the friendly design for iPhone.”

The feedback makes one thing clear: parents prefer the app over traditional systems.

A truly mobile-first experience, built for busy parents

What parents love about Access My School Portal

Beyond ease of use, My School Portal brings together all essential systems — MIS, communications, payments, and scheduling — into one unified, school-branded experience.

Parents especially valued features like:

  • Single sign-on: One login for everything
  • Multi-child, multi-school profiles: Seamless switching for families with kids at different schools
  • Secure payments: Book and pay for trips, clubs and activities directly in-app

“It’s so convenient having all my children’s information in one place.”

“A huge time saver – everything just works.” 

Ratings that speak volumes

When asked how useful and satisfying the app was, the majority of parents responded with ratings of 8, 9 or 10 out of 10. Many highlighted that they would recommend the app to other parents based on the simplicity, reliability and convenience alone.

From our survey:

  • 9 out of 10 parents found the app easy to use
  • Over 85% rated their overall experience as “very useful”
  • The words “big improvement” came up frequently when comparing it to other systems

“So impressed with how much better this app is. Everything just works.”

Why schools choose Access My School Portal

In today’s digital-first world, parents expect clarity, speed, and convenience. Schools need systems that support these expectations — without increasing the admin burden. That’s exactly where Access My School Portal delivers.

  • Cut administrative time with integrated messaging, bookings, and payments
  • Boost engagement with real-time updates and accessible mobile design
  • Future-proof your school’s communication strategy
  • Keep the systems you trust — MIS, finance, calendars — working smarter together

Plus, with full custom branding, secure data access, and onboarding support, My School Portal doesn’t just slot into your school — it strengthens it.

It’s not just an app. It’s your school’s digital front door, built for the modern independent parent.

Ready to transform your parent experience?

Whether your goal is to improve communication, reduce admin time, or deliver a better digital experience, My School Portal is the complete solution trusted by leading independent schools.

Let’s make school life simpler — for everyone.

Learn more about Access My School Portal

By Rich Newsome

Thought Leadership Expert

Meet Rich Newsome, a thought leadership expert with a passion for education that stems from his background as a teacher. Committed to shedding light on the most significant issues in education, Rich goes above and beyond to provide schools with the guidance and support they need without the burden of extensive research.

Drawing from his firsthand experience, he brings the voices of the education sector to life, allowing those within schools to share their experiences, exchange ideas, and explore best practices.

As our in-house Content Manager, Rich is dedicated to creating a platform where the collective wisdom of educators can flourish, fostering a community that thrives on shared knowledge and innovation in the ever-evolving landscape of education.